Hiirng "MS Dynamics D365 Architect" @ Coforge

Role & responsibilities

Years of Experience: 10+ Years

Job Summary: We are seeking a highly skilled D365 CRM Solution Architect with extensive experience in Microsoft Dynamics 365 to lead the design and implementation of CRM solutions. The ideal candidate will possess a deep understanding of CRM processes and best practices, and will be responsible for translating business requirements into technical solutions that enhance customer engagement and drive business growth.

Responsibilities:

• Lead the architecture, design, and implementation of Dynamics 365 CRM solutions.
• Collaborate with stakeholders to gather and analyze business requirements and translate them into technical specifications.
• Develop and maintain solution architecture documentation, including design patterns, integration strategies, and data models.
• Provide technical leadership and guidance to development teams throughout the project lifecycle.
• Ensure the quality and performance of the CRM solutions through rigorous testing and validation.
• Stay updated with the latest Dynamics 365 features and best practices, and recommend improvements to existing systems.
• Facilitate workshops and training sessions for end-users and stakeholders to ensure successful adoption of the CRM solutions.
• Work closely with project managers to ensure timely delivery of projects within budget.

Mandatory Skills:

• Proven experience with Microsoft Dynamics 365 CRM, including configuration, customization, and integration.
• Strong understanding of CRM processes and best practices.
• Experience in solution architecture and design for enterprise-level applications.
• Proficiency in data modeling, integration techniques, and API management.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills to effectively collaborate with cross-functional teams.

Preferred Skills:

• Experience with Azure services and cloud-based solutions.
• Knowledge of Power Platform (Power Apps, Power Automate, Power BI).
• Familiarity with Agile methodologies and project management tools.
• Certifications in Microsoft Dynamics 365 or related technologies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 10-15 years of experience in CRM solution architecture, with a focus on Microsoft Dynamics 365.
• Proven track record of successful CRM implementations in a variety of industries.

If you are a dynamic and results-oriented professional with a passion for CRM solutions and a strong background in Dynamics 365, we encourage you to apply for this exciting opportunity.

Preferred candidate profile

Perks and benefits