{"@context":"https://schema.org","@type":"JobPosting","title":"Hexaware Hiring For Team Lead Operations - Domestic Process !!","description":"

Greetings from Hexaware !!!

Role: Team Lead Operations

Industry : BPOProcess: Inbound customer service

Shift - 8 AM to 5 PM

5 Days working ( Saturday and Sunday fixed off )

Roles :

Looking a candidate with overall Minimum 2 years of experience in TL for Voice/Non Voice Process should at least 2 year on paper.( Should be from BPO Back ground )
Travel Domain Experience - Added advantage.
Good communication and Strong Team Handling skills.
KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.
Graduation - Mandate
Should have prior experience of handling Voice/Non Voice Process.
Responsible for meeting the SLA targets
Excellent real time management skills
Ensure schedule adherence and create an encouraging team environment.

Interested can share resume on - 8097119804 HR Laiba with a tag line of \" Interested in Team lead operations \"

Note - Minimum 2 years of Team Lead Experience on Paper from BPO Background is Mandatory for this Process

","datePosted":"2026-08-31T00:00:00.000Z","validThrough":"2026-10-30T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"14948405"},"url":"https://myjobb.ai/jobs/hexaware-hiring-for-team-lead-operations-domestic-process/14948405","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Hexaware Technologies","logo":"https://img.naukimg.com/logo_images/groups/v1/mobile/12466.gif","sameAs":"https://hexaware.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"Maharashtra","addressCountry":"India"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"INR","value":{"@type":"QuantitativeValue","minValue":400000,"maxValue":500000,"unitText":"YEAR"}}}