Helpsdesk Support Engineer

MOVATE (Formerly CSS Corp) IT HELPDESK SUPPORT ENGINEER HIRING!

Interview Date: 19 September 2026 (Saturday)

Dear Candidate,

Greetings from Naukri.com!

Looking to build your career in IT Helpdesk & Technical Support?

Heres an opportunity with Movate Technologies in Hyderabad!

Location: Hyderabad
Role: IT Helpdesk Support Engineer
Experience: 13 Years
Salary: 3 5.5 LPA
Qualification: Graduation Mandatory
Shift: 24/7 Rotational Shifts
Interview Date: 19 September 2026 (Saturday)
Interview Time: 9:30 AM 3:00 PM

INTERVIEW DETAILS

Venue:
Movate Technologies
1, Nanakramguda Rd, Financial District,
Nanakramguda, Telangana – 500032

Google Maps:
https://maps.app.goo.gl/t9ATSvW6oE124Amr6

Contact Persons: Anitha & Shaik

Interview Process:
Written Test Verbal Discussion Selection

Important: Interview slots are limited and will be handled on a first-come basis. Please report on time.

ABOUT THE ROLE

As an IT Helpdesk Support Engineer, you will provide technical assistance to users through Chat, Phone & Email, troubleshoot technical issues and ensure a smooth user experience.

Key Responsibilities:

• Provide remote technical support to users
  Troubleshoot hardware, software, network and user-related issues
  Support Windows, Mac OS, Linux & Chrome OS environments
  Diagnose issues with desktops, laptops, printers & peripherals
  Follow SOPs and Knowledge Base (KB) guidelines
  Install and configure software/hardware
  Identify root causes and resolve issues efficiently
  Document issues, resolutions and troubleshooting steps
  Communicate technical solutions clearly to non-technical users
  Coordinate with internal teams for escalations
  Support implementation of new SOPs and system changes

WHAT WE'RE LOOKING FOR

1–3 years of IT-related Customer Service / Helpdesk experience
Excellent spoken & written English
Strong troubleshooting & problem-solving skills
Good analytical & cognitive abilities
Customer-focused approach
Ability to multitask in a fast-paced environment
Comfortable working independently and in a team
Ability to learn new technologies and adapt to changing requirements

DOCUMENTS REQUIRED

Please carry:

• Updated Resume
  Government ID Proof
  Educational & Experience document photocopies

IMPORTANT:
Please mention Naukri.com_EHIRE at the top of your resume.

INTERESTED?

If this opportunity matches your profile and you can attend the interview on 19 September, please confirm your availability by email and carry the required documents.

Notice Period: Immediate Joiners – 30 Days

Please ignore this message if the opportunity is not relevant to your profile.

Team Naukri.com