PUNE · FULLTIME
Helpdesk Support
Allegis Global Solutions
Pune · onsite · Posted 47d ago
Sourced from
₹4.0L - ₹9.5L PA5–8 yrsfulltimePune
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.3s
- Found the form on Naukri · 10 questions to answer1.2s
- Decided the answers for all of them2.4s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
Roles and Responsibilities :
- Provide technical support to customers via phone, email, or chat for desktop-related issues.
- Troubleshoot and resolve hardware and software problems in a timely manner.
- Escalate complex issues to senior technicians or other teams when necessary.
- Document customer interactions using CRM software.
Job Requirements :
- 5-8 years of experience in IT services & consulting industry.
- Strong knowledge of handling calls, helpdesk management, L1 (level 1) technical support.
- Ability to work on service desk operations with excellent communication skills.
Sourced from naukri
Section · 02
Skills
Helpdesk ManagementL1 SupportHandling CallsTechnical Support L1Global SupportCallsL1Service Desk
Section · Company
About Allegis Global Solutions
Allegis Global Solutions
Recruitment
740
employees
2001
25 years old
Hanover
United States
₹5.2L PA avg
Avg at Allegis Global Solutions
₹4L – ₹9.5L PA
This role
About
The world of work has changed. As the leading provider of workforce solutions, they guide companies through a transformative journey to rethink the way work gets done.
Industries
Recruitment
Employee ratings
10 reviews
3.4/ 5
Culture
3.3
Career growth
2.5
Work-life
3.8
Employees rate it well for
Overall Company34Company Culture33
Find them on