Helpdesk - L1 Agent (2-4 Yrs of exp)
Trigyn Technologies · Delhi · onsite · Posted 64d ago
Not disclosed3–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Excellent communication skills
- Ability to prioritize and multitask efficiently
- Knowledge of ticket tracking applications
- Collaborative team spirit
- Analytical and process-oriented approach
- Ability to review the tickets and identify information gaps
- Ability to learn quickly
- Availability - Support team needs to be on duty on all available days of the week, including Saturday Sunday. Part of the Support team also needs to be on duty 24x7.
- Please note that the candidate should be from educational tech domain.
Sourced from foundit
Skills
L1 Agent
About Trigyn Technologies
Trigyn Technologies
IT Services & Consulting
851
employees
1986
40 years old
Edison, New Jersey
United States (USA)
About
Trigyn provides Innovative Technology Solutions, Managed and Professional Services to leading public and private sector organizations across the globe.
Industries
IT Services & Consulting
Employee ratings
288 reviews
3.8/ 5
Culture
3.7
Career growth
3.0
Work-life
4.0
Employees rate it well for
Salary38Work Life Balance34Senior Management24Job Security23Appraisal21
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