BENGALURU · FULLTIME
Helpdesk Associate - ITIL
NTT DATA BUSINESS SOLUTIONS
Bengaluru · onsite · Posted 61d ago
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Undisclosed4–5 yrsfulltimeBengaluru
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Section · 01
About this role
Job Summary
We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnataka, India.
Role Overview - Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate. B.Tech/B.E or any other technical degree preferred
- Overall 4 to 5 years of SD experience and experience handling a team
- Good comprehension writing skills
- Must possess excellent customer-handling skills
- Should be comfortable working in rotational shift with 24x7 support window
- Basic Technical TS skills
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Section · 02
Skills
Customer ServiceIncident ManagementITILCustomer SupportService Desk ManagementTechnical SupportTroubleshootingTechnical HelpdeskStable DiffusionIT Service DeskDesktop SupporthandlingIT HelpdeskHelpdeskService DeskRemote Support
Section · Company
About NTT DATA Business Solutions
NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
About
NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
Industries
IT Services & Consulting
Employee ratings
2,105 reviews
4.1/ 5
Culture
4.0
Career growth
3.5
Work-life
4.0
Employees rate it well for
Work Life Balance176Salary146Senior Management116Work Culture99Work Environment83
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