Help Desk Support Executive

Help Desk Support Executive

GVK Emergency Management and Research Institute (GVK EMRI) is seeking a proactive and customer-oriented Help Desk Support Executive to join our team. This non-technical support role is ideal for individuals with strong communication skills and a customer-first approach, who can efficiently handle queries, follow-ups, and service requests from internal teams or external clients.

Role & Responsibilities:

• Handle queries, follow-ups, and service requests from internal teams or external clients.
• Provide efficient and customer-oriented support.
• Maintain strong communication with all stakeholders.
• Ensure timely resolution of requests.

Preferred Candidate Profile:

• Education: Any Graduate (B.A., B.Com., B.Sc., BBA, etc.)
• Experience: Minimum 1 year of experience in a help desk, customer service, or coordination role.
• Typing Speed: Minimum 20 WPM.
• Good communication skills in both Hindi and English.
• Basic computer knowledge (MS Office, email, data entry).
• Strong interpersonal and time-management skills.

Time and Venue

• 4th July - 7th July , 9.30 AM - 5.30 PM
• state command centre, badhbadha road, shastri nagar, bhopal. (View on map)
• Contact - chaitanya ( [phone removed] )