Help Desk Executive

Hiring Helpdesk Executive

Company: SuperSeva Global Services
Client: Walmart
Location: Bangalore
Experience: Fresher to 4 Years
Employment Type: Full-Time
Working Days: 6 Days a Week
Weekly Off: 1 Rotational Week Off
Shift Timings: Rotational Shifts

Job Summary

SuperSeva Global Services is hiring a Helpdesk Executive for our MNC client Walmart.

The candidate will be responsible for managing employee helpdesk requests, supporting day-to-day office administration and facilities activities, coordinating with internal teams and vendors, and maintaining inventory and office records.

Key Responsibilities

• Manage employee helpdesk requests and ensure timely resolution of issues.
  • Coordinate with internal teams and vendors for issue resolution.
  • Handle day-to-day office administration activities.
  • Maintain office-related records and documentation.
  • Manage stationery, office supplies, and inventory.
  • Coordinate with vendors for procurement and service requirements.
  • Track and maintain inventory and asset registers.
  • Follow up on pending requests and ensure closure within defined timelines.
  • Provide timely support to employees for their workplace-related requirements.
  • Maintain accurate records of helpdesk requests, inventory, assets, and vendor activities.

Required Skills

• Helpdesk Management
  • Office Administration
  • Facilities Coordination
  • Inventory & Stationery Management
  • Vendor Management
  • Employee Support
  • Good Communication Skills
  • Problem-Solving Skills
  • Time Management
  • Basic Documentation & Record Management

Qualification

• Bachelor's degree in any discipline.

Candidate Profile

• Freshers to 4 years of relevant experience can apply.
  • Good verbal and written communication skills.
  • Ability to coordinate with employees, internal teams, and vendors.
  • Good organizational and follow-up skills.
  • Comfortable working in rotational shifts and 6-day working schedules.Role & responsibilities