Help Desk Executive

Job Profile: Undertake all receptionist and clerical duties at the desk of lobbies and be the face” of the company for all visitors and will be responsible for the first impression we make

Key Responsibilities

Answering transferring departments phone calls to the and concerned Greeting visitors and guiding them for their meetings.

Keeping records of the documents and maintaining the data Maintain discipline in all guest areas and demonstrate ethical behavior Maintain complete knowledge about company procedures, policies, Rules & Regulations Demonstrates urgency in response and handling of customer problems and complaints

Skills & competencies: Ability to multi-task and perform well under pressure; Excellent customer service orientation; strive to be punctual, courteous, helpful and a team-player Practice: 2 to 4 years of experience with hotels or real estate companies Educational Qualification: Any graduate