Healthseeker Acquisition and Journey Manager

Healthcare Acquisition & Journey Manager AI-Powered Medical Tourism Platform
Location: Remote
Employment Type: Full-time
Work Mode: 100% Remote
Industry: HealthTech / Medical Tourism
Function: Business Development & Sales
About the Company
We are an AI-powered medical tourism platform that connects Healthcare seekers from different regions and countries with qualified doctors, specialists, and hospitals. Our technology-enabled platform is designed to simplify the patient journey by helping Healthcare seekers discover appropriate healthcare providers and access medical treatment across geographies.
About the Role
We are looking for an entrepreneurial and results-driven Business Development & Healthcare seekers Acquisition & Journey Manager to grow our AI-powered medical tourism platform. You will drive healthcare seekers acquisition across markets, build relationships, and convert prospects into Healthcare seekers.This is a high-ownership role suited to someone with a strong sales mindset, excellent communication skills, and the ability to build relationships across cultures and geographies.
Key Responsibilities
Patient Acquisition

• Drive healthcare seekers acquisition across India and international markets through digital outreach, referrals, partnerships, and other channels.
• Identify target markets and Healthcare seekers segments and generate qualified leads.
• Engage with prospective healthcare seeker, understand their needs, explain the AI-powered platform, and convert leads into Healthcare seekers.
• Manage the complete sales funnel from lead generation to conversion, including follow-ups and objection handling.
• Achieve agreed healthcare seekers acquisition and conversion targets.

Partnerships & Market Development

• Build relationships with referral partners, medical tourism agencies, healthcare communities, travel networks, and other relevant organizations.
• Identify and develop new Healthcare seekers acquisition channels across different countries and regions.
• Experiment with new strategies to increase lead generation and conversion.

CRM & Performance Tracking

• Maintain accurate records of leads, prospects, follow-ups, conversions, and healthcare seekers status.
• Manage the sales pipeline using CRM systems, spreadsheets, and digital tools.
• Track and report key patient acquisition and conversion metrics.
• Analyse performance data to identify opportunities for improving the sales funnel.

Must have

• Excellent communication, interpersonal, persuasion, and negotiation skills.
• Strong sales and business development mindset with a focus on lead generation and conversion.
• Strong relationship-building, follow-up, and customer management skills.
• Proficient with Excel/Google Sheets, CRM systems, and digital tools.

Good to have

• Comfortable managing multiple leads and maintaining accurate CRM/pipeline data.
• Basic understanding of healthcare, HealthTech, medical tourism,hospitals, doctors, and healthcare seekers journeys.
• Experience in sales, healthcare, hospitality, or travel is an advantage.
• Entrepreneurial, self-driven, and comfortable working independently in a startup environment.
• Comfortable learning and using AI-powered platforms and technology.

Qualification

• Graduate in any discipline; relevant qualifications in Business, Healthcare, Management, Hospitality, or related fields are a plus.