Healthcare Support Executive
TP · Mumbai · onsite · Posted 57d ago
Undisclosed4–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Provide exceptional customer service and support to clients through various communication channels.
- Utilize strong problem-solving skills to resolve complex issues efficiently.
- Collaborate with internal teams to achieve business objectives and improve processes.
- Develop and maintain thorough knowledge of healthcare products and services.
- Identify opportunities to upsell and cross-sell relevant products or services.
- Maintain accurate records of client interactions and transactions.
Job Requirements
- Excellent language proficiency, preferably B1 level.
- Strong understanding of the healthcare industry and its regulations.
- Ability to work in a fast-paced environment and meet deadlines.
- Effective teamwork and collaboration skills.
- Strong analytical and problem-solving abilities.
- Adaptability to changing situations and priorities.
- A Bachelor's degree is required, along with HSC certification.
Sourced from naukri
Skills
hrsdCustomer Experience ManagementWorkforceExcellenceemployee satisfactionworkplaceaccommodationAssistancejob descriptionprovidingbendingTalent AcquisitionEmployee Engagementclient relationshipRecruitment