Healthcare Onboarding Associate

Job Description: Healthcare Credentialing and Onboarding Associate

Department: Healthcare Operations / Credentialing
Experience: 1-2 Years of Relevant Experience
Education: Bachelors Degree in Any Discipline

Job Type: Full-Time

Job Summary

We are seeking a detail-oriented and organized Healthcare Onboarding Associate to manage candidate onboarding, credentialing, background checks, medical screenings, and compliance documentation for healthcare professionals. The ideal candidate will have 1–2 years of relevant experience in healthcare staffing, candidate credentialing, onboarding, or compliance operations.

The role involves coordinating with candidates, healthcare facilities, screening vendors, and internal teams to ensure all required documentation and compliance checks are completed accurately and within established timelines.

Key Responsibilities

• Candidate Onboarding & Credentialing
• Manage end-to-end onboarding and credentialing processes for healthcare professionals.
• Collect, review, and validate candidate documents, including resumes, government-issued IDs, professional licenses, certifications, and employment history.
• Track credential expiration dates and coordinate renewals as required.
• Background Checks & Verifications
• Initiate and monitor criminal background checks, including county, state, federal, and national searches, as applicable.
• Coordinate education, employment, reference, and license verifications.
• Follow up with candidates, educational institutions, previous employers, and screening vendors to resolve pending verifications.
• Medical Screenings & Health Compliance
• Coordinate pre-employment medical screenings, including drug testing, immunization reviews, and other required health assessments.
• Track TB screening, MMR, Varicella, Hepatitis B, and other immunization records, as applicable to facility requirements.
• Coordinate laboratory appointments, monitor results, and ensure reports are received and uploaded within required timelines.
• Compliance Audits & Documentation
• Conduct credentialing and onboarding audits to ensure candidate files are complete, accurate, and compliant with facility requirements.
• Review documentation for discrepancies, missing information, expired credentials, and incomplete compliance items.
• Maintain accurate records in applicant tracking systems (ATS), vendor management systems (VMS), and credentialing portals.
• Ensure compliance documentation is properly organized, uploaded, and submitted for review and approval.
• Coordination & Follow-Up
• Communicate with candidates regarding outstanding documents, appointments, screenings, and compliance requirements.
• Coordinate with recruiters, account managers, credentialing teams, and facility representatives to resolve onboarding issues.
• Monitor onboarding trackers and provide timely updates on candidate readiness and pending requirements.
• Escalate delays or compliance concerns that may affect a candidate’s scheduled start date.

Required Qualifications

• Bachelor’s degree in any discipline.
• 1–2 years of relevant experience in healthcare onboarding, credentialing, background screening, compliance, or healthcare staffing operations.
• Working knowledge of background checks, license and education verification, medical screenings, immunizations, and drug testing.
• Experience reviewing documents, maintaining compliance records, and conducting audits.
• Proficiency in Microsoft Excel, Word, Outlook, and data-tracking tools.
• Strong organizational skills, attention to detail, follow-up, and time management.
• Excellent written and verbal communication skills.
• Ability to manage multiple candidates and onboarding deadlines simultaneously.

Preferred Qualifications

• Experience working with healthcare staffing agencies, hospitals, or healthcare facilities.
• Familiarity with ATS/VMS platforms and healthcare credentialing portals.
• Knowledge of healthcare compliance requirements, including facility-specific onboarding checklists and credential expiration tracking.
• Experience coordinating with third-party background check vendors, laboratories, and verification agencies.

Key Skills

• Candidate onboarding and credentialing
• Background checks and verification
• Medical screenings and drug testing
• Immunization and health compliance tracking
• Credentialing audits and document validation
• Compliance reporting and record management
• Candidate communication and vendor coordination
• Attention to detail and deadline management

Performance Expectations

• Timely completion of onboarding and credentialing requirements.
• Accurate and complete candidate compliance files.
• Proactive follow-up on pending documents, screening results, and verifications.
• Identification and resolution of compliance gaps before candidate start dates.
• Consistent adherence to internal procedures, facility requirements, and applicable privacy and compliance standards.