Healthcare Counsellor

Company: Jeena Sikho Lifecare Ltd.
Working Days: 6 Days per Week
Shift Duration: 9 Hours per Day
Salary/Budget: Up to 25k

Job Summary

We are seeking a compassionate and patient-focused Hospital Counselor to support patients and their families throughout their treatment journey. The counselor will provide emotional guidance, explain treatment plans, address concerns, and ensure a smooth patient experience within the hospital.

Key Responsibilities

• Counsel patients and their families regarding treatment procedures and healthcare services.
• Provide emotional support and reassurance to patients during consultations and treatment.
• Explain medical processes, therapies, and wellness programs in simple, understandable language.
• Coordinate with doctors, nursing staff, and hospital departments to ensure seamless patient care.
• Maintain accurate records of patient interactions and follow-ups.
• Assist in resolving patient queries, concerns, and complaints.
• Guide patients regarding lifestyle changes, diet plans, and wellness programs as advised by medical professionals.
• Ensure high levels of patient satisfaction and engagement.
  
  

Required Skills & Qualifications

• Bachelors degree in Psychology, Social Work, Healthcare Management, or related field (preferred).
• Prior experience in hospital/healthcare counseling is an advantage.
• Excellent communication and interpersonal skills.
• Empathetic, patient, and emotionally intelligent.
• Ability to handle sensitive situations professionally.