Healthcare Application Support Lead

Healthcare Application Support Lead

Locations: Bengaluru, Hyderabad, Chennai, Pune

Experience-6-10 Years

Required Experience

• Extensive experience in application support, production operations, or software development.
• Experience supporting US Healthcare Insurance applications involving claims, member, provider, benefits, or enrollment domains.
• Strong experience with .NET (C#, ASP.NET), SQL Server, and REST APIs.
• Expertise in incident management, root cause analysis, problem management, and stakeholder communication. • Experience with application integrations, data interfaces, and middleware troubleshooting.
• Strong SQL skills for analysis, troubleshooting, and data validation.
• Experience developing automation solutions for monitoring, operational support, configuration validation, alerting, and repetitive support tasks.

Technical Skills

• .NET, C#, ASP.NET, SQL Server
• REST/SOAP APIs and system integrations
• Microsoft technology stack

• Automation scripting and operational process automation

• Application monitoring and production support tools
• Power BI/Tableau knowledge is a plus
• Understanding of HIPAA and healthcare regulations is a plus
• Experience leveraging AI tools for support productivity and automation is preferred