Health Manager

JOB DESCRIPTION

Health Manager NHIL (Narayana Health Insurance Limited)

1. Position Details

Particulars

Details

Designation

Health Manager

Business Unit

Narayana Health Insurance Limited (NHIL)

Department

Sales & Business Development

Work Locations

Bangalore, Mysore & Shimoga

Gender

Male & Female

Local Candidates

Preferred

Recruiter

Swathi CS

Contact Number

[phone removed]

Resume Submission

WhatsApp

2. About Narayana Health Insurance Limited

Narayana Health Insurance Limited (NHIL), part of the Narayana Health Group, aims to make quality healthcare more accessible and affordable through comprehensive health insurance solutions.

Website: https://www.narayanahealth.insurance/

3. Job Purpose

The Health Manager will be responsible for driving health insurance sales within the hospital premises by identifying potential customers among patients, attendants and visitors.

The individual will work closely with hospital employees (internal agents) to identify patients who may require health insurance coverage. They will interact directly with prospective customers, understand their requirements, explain NHIL health insurance plans and convert potential leads into successful policy sales.

The role requires strong customer engagement, product presentation, follow-up and sales conversion capabilities to achieve assigned monthly business targets.

4. Key Roles & Responsibilities

A. Lead Generation & Coordination

• Coordinate with hospital employees and internal teams to identify potential customers interested in health insurance.
• Generate qualified leads through internal employee referrals and hospital-based interactions.
• Build strong relationships with hospital employees to ensure a consistent flow of sales leads.

B. Customer Interaction & Counselling

• Interact with patients, attendants and visitors within the hospital.
• Understand customer requirements and recommend suitable NHIL health insurance plans.
• Explain insurance product features, benefits, coverage, eligibility and applicable terms.
• Address customer queries and provide appropriate product guidance.

C. Sales & Business Conversion

• Convert identified leads into successful health insurance policy sales.
• Conduct effective follow-ups with prospective customers.
• Achieve assigned monthly sales and revenue targets.
• Develop effective sales strategies to improve lead-to-conversion ratios.
• Maximise business opportunities through customer engagement and relationship building.

D. Reporting & Performance Management

• Maintain daily lead generation, follow-up and sales conversion reports.
• Track individual sales performance against assigned targets.
• Prepare and submit regular sales MIS reports.
• Ensure timely updates on lead status, customer interactions and policy conversions.

5. Eligibility Criteria

• Candidates with a background in Sales, Business Development or Customer Relationship Management are preferred.
• Candidates with experience in customer-facing and customer interaction roles are also eligible.
• Strong communication, interpersonal and negotiation skills.
• Good sales presentation and customer convincing abilities.
• Strong lead management and sales conversion skills.
• Target-oriented approach with the ability to achieve monthly sales goals.
• Willingness to work in a hospital and healthcare environment.
• Ability to interact confidently with patients, attendants and hospital employees.

6. Preferred Candidate Backgrounds

We will prioritise candidates from the following industries:

1. Banking: Relationship Officers, Sales Executives, Personal Bankers and Relationship Managers.
2. Life & General Insurance: Insurance Advisors, Sales Executives, Relationship Managers and Business Development Executives.
3. Telecom Sales: Customer Acquisition Executives, Sales Officers and Relationship Executives.
4. Hospital Front Office: Front Office Executives, Patient Relationship Executives and Patient Service Coordinators.
5. Patient Counselling: Patient Counsellors, Healthcare Counsellors and Financial Counsellors.
6. Retail Sales: Retail Sales Executives, Store Relationship Executives and Customer Engagement Executives.

Important: Candidates without prior health insurance experience can also be considered. Strong customer interaction, communication, convincing and sales conversion skills will be given priority over industry-specific experience.

7. Location Preference

• Bangalore
• Mysore
• Shimoga

Local candidates from the respective work locations will be given preference, considering their familiarity with the local market and language.

Both male and female candidates are encouraged to apply.

8. Performance Incentives & Rewards

• Attractive performance-based incentives upon achieving monthly sales targets.
• Additional earning opportunities based on individual sales performance and policy conversions.
• Recognition and rewards for consistent target achievement.

Your earning potential grows with your sales performance!

9. Key Performance Indicators (KPIs)

The Health Manager's performance will be evaluated based on:

• Number of leads generated through hospital employees.
• Number of patients and customers counselled.
• Lead-to-policy conversion percentage.
• Number of health insurance policies sold.
• Monthly sales target achievement.
• Revenue generated through policy sales.
• Follow-up effectiveness and customer engagement.
• Relationship management with internal hospital teams.

10. Ideal Candidate Profile

We are looking for enthusiastic, confident and target-driven individuals who have a passion for sales and customer engagement.

Candidates should be comfortable interacting with patients and their families, explaining health insurance products and converting enquiries into successful sales.

A strong sales mindset, excellent communication skills and the ability to close business opportunities are essential for success in this role.

11. Application Details

Interested candidates can share their updated resumes through WhatsApp.

Recruiter: Swathi CS

Contact: [phone removed]

Work Locations: Bangalore | Mysore | Shimoga

Join Narayana Health Insurance and build your career in healthcare sales while helping people access quality healthcare and financial protection.