BENGALURU · FULLTIME
Health Care Executive, Language Specialist (Bangalore)

Shell Infotech
Bengaluru · onsite · Posted 6d ago
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Section · 01
About this role
We are looking for detail-oriented professionals to join The Healthcare process Voice Process often referred to as the Healthcare domestic voice support which focuses on Handle incoming customer calls related to HealthCare services.
Language Requirements
Candidates must have good communication skills in English along with any ONE of the following regional languages:
English + Hindi
English + Kannada
English + Assamese
English + Bengali
English + Gujarati
Key Responsibilities
Handle incoming customer calls related to HealthCare services.
Assist customers with their queries and provide accurate information.
Understand customer concerns and provide appropriate resolutions.
Maintain professional communication and deliver quality customer support.
Follow company policies and process guidelines.
Eligibility
Experience: Freshers or experienced candidates are eligible.
Good communication skills in English and the required any north regional language.
Willingness to work from the Whitefield office.
Immediate joiners preferred.
Good customer-handling and problem-solving skills.
Education: Undergraduate / Graduate.
CTC: Up to 3 LPA
Monthly Incentives: Up to 2,500 based on performance.
Work Details ;- Work Location: Work from Office (Whitefield, Bengaluru)
Working Days: 6 Days Working
Week Off: 1 Rotational Week Offs
Cab Facility: One-way cab facility for night shifts only. Free night transport for women employees (7 PM7 AM). Male employees may be charged 75 per trip, as per the shared details.
Documents Required
Candidates should have the following documents available:
Education Documents
Aadhaar Card
PAN Card
Educational Certificates / Marks Memos
Previous Employment Documents
Offer Letter
Previous Organization Pay Slips
Relieving / Experience Letter
Interview Process
HR Screening
AMCAT Assessment
versant Assessment
Operations Round
Contact person: HR Ashwini @ [phone removed]
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Section · 02
Skills
Section · Company
About Shell Infotech

Shell Infotech
IT Services & Consulting
500
employees
2002
24 years old
Central Singapore
Singapore
₹1.5L – ₹3L PA
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