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    Job · 21146880

    BENGALURU · FULLTIME

    Health Care Executive, Language Specialist (Bangalore)

    Shell Infotech

    Shell Infotech

    Bengaluru · onsite · Posted 6d ago

    Sourced fromNaukri
    ₹1.5L - ₹3.0L PA0–2 yrsfulltimeBengaluru

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    Section · 01

    About this role

    We are looking for detail-oriented professionals to join The Healthcare process Voice Process often referred to as the Healthcare domestic voice support which focuses on Handle incoming customer calls related to HealthCare services.


    Language Requirements


    Candidates must have good communication skills in English along with any ONE of the following regional languages:


    English + Hindi


    English + Kannada


    English + Assamese


    English + Bengali


    English + Gujarati


    Key Responsibilities


    Handle incoming customer calls related to HealthCare services.


    Assist customers with their queries and provide accurate information.


    Understand customer concerns and provide appropriate resolutions.


    Maintain professional communication and deliver quality customer support.


    Follow company policies and process guidelines.


    Eligibility


    Experience: Freshers or experienced candidates are eligible.


    Good communication skills in English and the required any north regional language.


    Willingness to work from the Whitefield office.


    Immediate joiners preferred.


    Good customer-handling and problem-solving skills.


    Education: Undergraduate / Graduate.


    CTC: Up to 3 LPA


    Monthly Incentives: Up to 2,500 based on performance.


    Work Details ;- Work Location: Work from Office (Whitefield, Bengaluru)


    Working Days: 6 Days Working


    Week Off: 1 Rotational Week Offs


    Cab Facility: One-way cab facility for night shifts only. Free night transport for women employees (7 PM7 AM). Male employees may be charged 75 per trip, as per the shared details.


    Documents Required


    Candidates should have the following documents available:


    Education Documents


    Aadhaar Card


    PAN Card


    Educational Certificates / Marks Memos


    Previous Employment Documents


    Offer Letter


    Previous Organization Pay Slips


    Relieving / Experience Letter


    Interview Process


    HR Screening


    AMCAT Assessment


    versant Assessment


    Operations Round


    Contact person: HR Ashwini @ [phone removed]



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    Section · 02

    Skills

    Customer SupportDomestic VoiceDomestic Voice ProcessHindiEnglishGujaratiDomestic BPODomestic ProcessAssameseKannadaHealthcareBengaliHealthcare BpoHealth Care ServicesInbound Voice ProcessBpo VoiceDomestic Calling

    Section · Company

    About Shell Infotech

    Shell Infotech

    Shell Infotech

    IT Services & Consulting

    500

    employees

    2002

    24 years old

    Central Singapore

    Singapore

    ₹1.5L – ₹3L PA

    This role

    About

    Shell Infotech offers IT consulting and managed services, focusing on enterprise applications and staffing solutions for various industries in the APAC region.

    Industries

    IT Services & ConsultingRecruitment

    Employee ratings

    80 reviews

    3.1/ 5

    Culture

    3.0

    Career growth

    2.9

    Work-life

    3.4

    Employees rate it well for

    Job Security11Work Culture9Senior Management7Work Environment6Salary4

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