Head - Supply Chain - FMCG/Retail

Head - Supply Chain - JD

ROLE PURPOSE

Lead and build a scalable, integrated and process-driven Supply Chain organisation capable of supporting rapid business growth while delivering superior product availability, inventory efficiency, operational discipline, Food Safety, Quality and customer service.

PROFILE

15+ years of experience in Supply Chain - FMCG - Food - Consumer Products - Import & Distribution, with demonstrated experience in building or transforming supply-chain organisations.

Strong understanding of:

Demand Planning - S&OP - Inventory - Imports - Warehousing - Distribution - Logistics - Food Safety - Quality Systems - 3PL - ERP/WMS - Supply Chain Analytics.

PRIMARY MANDATE

Someone who can bring structure to a fast-growing organisation, establish scalable processes, develop people and systems, and simultaneously remain hands-on enough to solve operational problems.

Need to Build a world-class, scalable and process-driven Supply Chain capable of supporting 2x business growth with the right product, at the right place, at the right time - with uncompromising Quality and Food Safety.

KEY ACCOUNTABILITIES

1. Supply Chain Strategy & Transformation:

- Design and implement the company's end-to-end Supply Chain operating model.

- Establish robust SOPs, policies, processes, systems, controls and governance across all locations.

- Drive standardisation across warehouses and branches.

2. Demand, Forecasting & Supply Planning:

- Establish a robust S&OP - demand-supply planning process.

- Improve forecast accuracy and supply visibility.

- Translate business plans into inventory and supply plans.

- Establish appropriate inventory norms, safety stocks and replenishment mechanisms, across the network including Branches, GT, MT, E-Com Customers and to Brand Retail stores as well.

3. Inventory & Working Capital:

- Own inventory health across the network.

- Optimise inventory while maintaining agreed service levels.

- Drive reduction in slow-moving, non-moving, ageing and near-expiry stock.

- Strengthen FEFO/FIFO, batch control and inventory accuracy.

- Balance availability, working capital and expiry risk.

- Ensuring Controls on branch Operations by having checks on Inventory and Account Receivables.

4. Import, Warehousing & Distribution:

- Optimise international shipment planning, import clearance (Mumbai) and inbound flow.

- Lead currently 2 warehouses (Bhiwandi & Chennai) & 8 Branch Operations across the country which would expand going forward.

- Establish common warehouse and Branch Operating standards and controls.

- Optimise transportation, distribution network and 3PL performance.

- Ensure high Fill Rates and order fulfilment performance both from warehouse and branches.

5. Quality System & Food Safety:

- Make Quality and Food Safety integral to every supply-chain process.

- Ensure compliance with applicable Food Safety, regulatory and company standards.

- Establish robust controls for receiving, storage, handling, dispatch and transportation across the network.

- Strengthen batch traceability, product quarantine, recalls, withdrawals and CAPA processes at both warehouses and at branches.

- Drive a strong Quality First culture across warehouses and branches.

- Drive the QMS Certification Programs from Certifying Bodies for the Organisation.

6. Process, Systems & Governance:

- Identify process gaps and eliminate operational dependencies on individuals.

- Implement ERP/WMS/TMS and data-driven dashboards where required.

- Establish clear authority, accountability, approval matrices and escalation mechanisms.

- Build MIS and management dashboards for decision-making.

- Lead continuous improvement and automation initiatives.

7. People & Organization:

- Build a high-performing Supply Chain team with clear roles and accountability.

- Develop capability at warehouse and branch level.

- Establish performance management and succession planning.

- Create a culture of ownership, discipline, quality and continuous improvement plan.