Head / Second Head SCM

Head/ Second Head SCM

Function: Supply Chain Management (SCM)

Reports To: SCM / SCM Head

Location: Lucknow (Head Office)

Scope: All SCM activities for ambulance workshops across all cities in Uttar Pradesh .

Spend Profile: Approx. 80% ambulance (vehicle) items; approx. 20% medical equipment

Experience Required: 16 -22 years

Industry Background: Automobile - Supply of Spare Parts ( Mandatory) car, van or heavy commercial vehicle segment.

JOB PURPOSE.

Own and manage procurement, inventory, vendor partnerships, and logistics operations for all ambulance workshops across Uttar Pradesh, working from the Lucknow Head Office. Ensure cost-effective, timely, and compliant supply of vehicle spares and workshop consumables (approx. 80% of scope) and medical equipment (approx. 20%), so that ambulance uptime and service levels are protected across all cities in the state.

KEY RESPONSIBILITIES

• Workshop SCM Ownership: Manage all SCM activities for the ambulance workshops Of Uttar Pradesh from the Lucknow Head Office: spares, tyres, batteries, lubricants, and workshop consumables. Run replenishment from Lucknow to city workshops so that parts are available when vehicles are in for service or repair.
• Planning & Forecasting: Prepare demand forecasts and procurement plans in coordination with Operations and Fleet; plan parts for preventive maintenance and scheduled services; set inventory norms (min-max, safety stock) for each workshop store and drive implementation.
• Procurement & Vendor Management: Lead sourcing, tendering, negotiations, and rate contracts for vehicle spares and medical equipment; develop and manage suppliers and authorised dealers serving UP; ensure quality, timely delivery, and contractual compliance.
• Medical Equipment Procurement: Manage procurement of medical equipment (approx. 20% of scope), including vendor selection, warranty and AMC terms, and replacement planning, in coordination with the Quality and clinical teams.
• Cost Savings Initiatives: Identify and execute cost-reduction opportunities through vendor consolidation, alternate sourcing, and renegotiation; track and report validated savings.
• Inventory & Warehouse Management: Ensure optimal stock levels at the central store and all city workshop stores; minimise stock-outs and excess/obsolete inventory; drive inventory accuracy through regular audits across locations, and review inventory turnover.
• Logistics & Distribution: Manage transporter contracts and the Lucknow-to-city distribution network; optimise routes, freight costs, and delivery lead times across UP locations.
• Supplier Performance Management: Conduct periodic supplier reviews using scorecards (OTD, quality, price, responsiveness); drive corrective action and supplier development.
• Stakeholder Collaboration: Work closely with Operations, Fleet, Workshop, Finance, and Quality teams to meet service level requirements; present performance reports to senior leadership.
• Team Leadership: Lead, mentor, and review the performance of Deputy Managers, executives, and workshop store teams across Uttar Pradesh.
• Compliance & Risk: Ensure statutory and policy compliance, warranty-claim follow-up, proper disposal of scrap and condemned parts, audit readiness, and mitigation of supply risks to maintain business continuity.

KEY PERFORMANCE INDICATORS (KPIs)Candidates must have hands-on, demonstrable experience in the following KPI areas within an automobile industry setting (car, van, or heavy commercial vehicle):

• Spares Availability & Ambulance Uptime: Maximise availability of critical spares at workshops and minimise ambulance downtime caused by parts shortages.
• Inventory Accuracy & Turnover: Accountable for stock accuracy and turnover improvement across all UP workshop stores.
• Procurement Cost Savings: Deliver and document year-on-year procurement savings.
• On-Time Delivery & Supplier Performance: Drive supplier OTD and quality through scorecards and reviews.
• Stock-Out Incidents: Minimise stock-out incidents of critical spares and consumables.
• Logistics Cost Efficiency: Reduce logistics cost per unit / per movement through route and transporter optimisation.
• Service Level Achievement: Achieve agreed material availability service levels for Operations.

QUALIFICATIONS

• Bachelors Degree in Engineering (preferably Mechanical / Automobile / Industrial / Production), Supply Chain Management, Logistics, or Business Administration.
• MBA/PGDM in Operations, Supply Chain, or Logistics preferred.

EXPERIENCE

• 16- 22 years of progressive experience in Supply Chain Management, with at least 10+ years in a managerial role.
• Mandatory: Experience in the automobile industry in the car, van, or heavy commercial vehicle segment (OEM, authorised dealership / service workshop network, or Tier-1/Tier-2 supplier to these segments).
• Mandatory: Based in Lucknow, or willing to relocate and work from the Lucknow Head Office; willingness to travel to workshops across Uttar Pradesh as required.
• Preferred: Hands-on experience managing spares and stores for service workshops or a multi-city service network.
• Experience in team management and multi-location operations preferred.
• Proficiency in ERP systems (SAP / Oracle / similar) and data analysis.

REQUIRED COMPETENCIES

• Functional: Supply Chain Planning and Demand Forecasting, Strategic Sourcing and Vendor Negotiation, Inventory & Workshop Store Management, Logistics and Distribution Management, Supplier Performance Management.
• Behavioral: Leadership and team management, Problem-solving, Stakeholder management, Analytical thinking, Customer-centric approach.