Head - Quality Engineering

Position Title: Head - Quality Engineering

Role Summary:

The Head of Quality Engineering will establish and lead the Quality Engineering practice across the organization. The role is responsible for defining quality strategy, building testing capabilities, driving automation, ensuring engineering excellence, and creating quality standards for both traditional software delivery and AI-enabled development. The leader will work closely with Practice Heads, Delivery Leaders, Engineering Managers, and customer-facing teams to embed quality throughout the software development lifecycle.

Build and lead the Quality Engineering practice.

Define the vision, operating model, and roadmap for the QE function.

Establish common quality standards, processes, metrics, and governance.

Create career paths, competency frameworks, and capability development plans for QA professionals.

Define organizational quality objectives and KPIs.

Implement enterprise-wide testing standards and best practices.

Drive quality reviews, audits, and continuous improvement initiatives.

Establish risk-based testing approaches across projects and customer engagements.

Lead automation-first testing strategies.

Drive adoption of test frameworks, CI/CD quality gates, and continuous testing practices.

Improve test coverage, release confidence, and defect prevention mechanisms.

Champion shift-left quality practices across engineering teams.

Define quality frameworks for AI systems and AI-generated code.

Establish validation, testing, and governance mechanisms for AI-enabled applications.

Create standards for model testing, performance validation, reliability, and compliance.

Partner with delivery teams to ensure consistent quality outcomes.

Support customer engagements requiring quality leadership.

Improve delivery predictability and customer satisfaction through engineering quality practices.

Mentor QA managers, leads, and engineers.

Enable upskilling in automation, performance engineering, security testing, and AI quality assurance.

Build a high-performance culture focused on accountability and continuous learning.

Bachelor's or Master's degree in Engineering, Computer Science, or related field.

12-18+ years of experience in Software Testing/Quality Engineering.

At least 5 years in a leadership role managing large QA organizations or practices.

Experience leading distributed testing teams across multiple business units and customer engagements.