Head Process Excellence

Isprava is India's premier developer of luxury homes in nonurban locations, known for crafting exclusive and bespoke residences. With nine years of exponential growth, Isprava has established a portfolio of over 220 luxury properties valued at more than USD 360 million across Goa, Alibaug, Kasauli, and the Nilgiris. The company offers comprehensive service from selecting prime locations to designing unique living spaces and delivering fully furnished, ready to move in homes. Guided by the principles of exclusivity, comfort, and integrity, Isprava creates one of a kind lifestyle experiences that set new benchmarks in luxury nonurban living. https://www.isprava.com

Interested candidates with relevant experience please share your CV in confidential Via WhatsApp to Mr. Pereira at [phone removed]

• Head – Process Excellence
• Industry: Luxury Villas, Bungalows & Real Estate
• Location: Mumbai – Prabhadevi

About the Role

We are seeking an experienced Head – Process Excellence to drive operational efficiency, process optimization, and project management excellence across our luxury residential real estate business.

The successful candidate will be responsible for identifying process gaps, streamlining workflows, implementing industry best practices, and fostering a culture of continuous improvement. The role requires strong experience in civil engineering, construction, real estate, and process excellence, with a proven ability to deliver projects on time, within budget, and to the highest quality standards.

Key Responsibilities

• Define target processes, objectives, and KPIs across business functions.
• Map and analyse existing processes to identify bottlenecks and inefficiencies.
• Apply Lean principles to eliminate waste and improve quality.
• Optimize workflows to enhance operational efficiency and productivity.
• Implement continuous improvement initiatives and innovative process solutions.
• Align organizational culture and processes with business strategy.
• Identify cost saving opportunities without compromising quality or customer experience.
• Improve quality standards and enhance customer satisfaction.
• Develop operational excellence strategies to strengthen competitive advantage.
• Provide data driven insights and recommendations to support management decision making.
• Lead, mentor, and oversee project teams to ensure accountability and performance.
• Optimize sales processes to improve conversion rates and customer engagement.
• Manage due diligence activities and support contract negotiations.
• Establish and enforce project management methodologies, policies, and governance frameworks.
• Monitor project schedules, budgets, risks, quality, and delivery milestones.
• Implement AI enabled process tools and digital solutions where relevant.

Qualifications

• Bachelor's degree in Engineering, preferably B.E./B.Tech. in Civil Engineering, Construction Management, or a related field.
• Candidates from reputed institutions such as IIT, BITS, VJTI, NICMAR, or equivalent institutes are preferred.
• 12–15 years of total professional experience.
• Minimum 5 years of experience in civil engineering, construction, and/or real estate, with significant experience in Process Excellence.
• Proven experience in project management within the real estate or construction industry.

Required Skills

• Strong knowledge of process excellence, Lean principles, and continuous improvement.
• Excellent understanding of real estate project lifecycles and construction operations.
• Expertise in project planning, governance, risk management, cost control, and quality management.
• Strong analytical, problem solving, and decision making abilities.
• Experience in process mapping, SOP development, KPI management, and workflow optimization.
• Excellent leadership, stakeholder management, communication, and negotiation skills.

Preferred Skills

• Advanced knowledge of project management methodologies applicable to real estate.
• Experience in delivering luxury residential, villa, or bungalow projects.
• Familiarity with AI enabled process tools, automation, dashboards, and data analytics.
• Experience in sales process optimization, due diligence, and contract negotiations.

Details Required

Please share the following information along with your application:

• Current Location:
• Current CTC:
• Expected CTC:
• Educational Qualification:
• Total Relevant Experience in Process Excellence:
• Total Experience in Process Excellence – Real Estate:
• Total Experience in Process Excellence – Technology/Other Industries:
• Experience in Villa/Luxury Real Estate:
• Notice Period / Earliest Joining Date:
• Are you comfortable working at Prabhadevi, Mumbai

This is an excellent opportunity for a seasoned professional passionate about operational excellence, process improvement, and delivering superior outcomes in the luxury real estate sector.