Head - Operations - Real Estate
knowledge Artisan · Coimbatore · onsite · Posted 63d ago
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About this role
Job Description:
Head of Operations
Location: Coimbatore, Tamil Nadu
Work Mode: On-site
Experience: 810 Years
Employment Type: Full-Time
About the Opportunity:
Knowledge Artisans is hiring on behalf of a diversified and growing business group based in Coimbatore, with interests spanning technology-led businesses, real estate, and entrepreneurial ventures.
The organization is building scalable business operations and is looking for a senior operations professional who can bring structure, accountability, process discipline, and execution excellence across its growing businesses.
This is a leadership opportunity for someone looking to build a long-term career in Coimbatore and work closely with the leadership team.
About the Role:
We are looking for an experienced Head of Operations to take ownership of day-to-day business operations, process improvement, team performance, and execution across the organization.
The ideal candidate should have strong experience managing operations within an IT/technology company. Candidates who additionally have exposure to real estate, construction, property operations, or other multi-business environments will be considered favourably.
This role requires a hands-on leader who can translate management objectives into structured processes, measurable KPIs, and consistent execution.
Key Responsibilities:
1. Operations Leadership:
- Oversee day-to-day operations and ensure smooth functioning of business units.
- Translate management objectives into actionable operational plans.
- Establish processes, SOPs, workflows, and accountability mechanisms.
- Monitor operational performance and identify areas for improvement.
- Ensure timely execution of business initiatives and projects.
2. IT / Technology Operations:
- Manage and streamline operations within an IT/technology-driven business environment.
- Coordinate with technology, sales, finance, HR, and other functional teams.
- Improve internal processes, productivity, reporting, and operational efficiency.
- Establish appropriate MIS and performance tracking mechanisms.
3. Team Management:
- Lead and coordinate cross-functional teams.
- Define KRAs, KPIs, responsibilities, and performance expectations.
- Monitor team productivity and address operational bottlenecks.
- Build a culture of ownership, accountability, and execution.
4. Business Process & Performance Management:
- Develop and implement SOPs and operational policies.
- Establish dashboards and regular management reporting.
- Identify process gaps and implement corrective measures.
- Drive automation and technology adoption wherever appropriate.
- Monitor costs, resources, timelines, and operational efficiency.
5. Leadership & Stakeholder Coordination:
- Work closely with promoters, senior management, and functional heads.
- Coordinate between multiple departments and business functions.
- Provide management with regular updates on operational performance, risks, and challenges.
- Take ownership of critical operational issues and drive them toward resolution.
6. Real Estate / Multi-Business Exposure:
- Candidates with exposure to real estate, construction, property management, hospitality, infrastructure, or other multi-business environments will have an advantage.
- Such exposure may include:
1. Vendor and contractor coordination
2. Project / site operations
3. Property-related operations
4. Customer / stakeholder coordination
5. Commercial and operational administration
Must-Have Skills:
- Proven experience in team management, process implementation, KPI management, and business operations.
- Strong communication and stakeholder-management skills.
- Ability to work closely with senior management and independently drive execution.
- Strong understanding of SOPs, MIS, reporting, process improvement, and operational controls.
- Fluent Tamil speaking and understanding is mandatory.
- Candidate must be currently based in Coimbatore or genuinely willing to relocate and build a long-term career in Coimbatore.
Good-to-Have Skills:
- Real estate / construction / property operations experience.
- Experience managing multiple business units.
- Startup / entrepreneurial environment experience.
- Process automation / ERP implementation.
- Budgeting and cost-control exposure.
- Experience working directly with founders / promoters.
- MBA or equivalent management qualification.
Ideal Candidate Profile:
We are particularly interested in professionals who have progressed from Operations Manager / Senior Operations Manager / General Manager Operations / Business Operations Head roles and have demonstrated the ability to take ownership beyond a single department.
The right candidate should be:
- Execution-oriented and hands-on.
- Strong in people and process management.
- Comfortable working directly with business leadership.
- Able to bring structure to growing organizations.
- Comfortable handling ambiguity and multiple priorities.
- Looking for a long-term leadership opportunity in Coimbatore.
Required Skills:
- 810 years of relevant operations management experience with significant experience in an IT / technology company.
- Proven experience in team management, process implementation, KPI management, and business operations.
- Strong communication and stakeholder-management skills.
- Ability to work closely with senior management and independently drive execution.
- Strong understanding of SOPs, MIS, reporting, process improvement, and operational controls.
- Fluent Tamil speaking and understanding is mandatory.
- Candidate must be currently based in Coimbatore or genuinely willing to relocate and build a long-term career in Coimbatore.
Sourced from iimjobs