Head Operational Excellence (Corporate)

Job Description Head Operational Excellence (Corporate)

Location: Corporate / Head Office Andheri, Mumbai
Department: Operations / Operational Excellence
Reporting To: Chief Operating Officer (COO)
Compensation: 3540 Lakhs per annum (indicative)

Role Purpose
The Head / Lead Operational Excellence (Corporate) will drive Encubes enterprise-wide Operational Excellence agenda across manufacturing sites and corporate functions. The role will establish and deploy a common excellence framework, improve productivity and cost competitiveness, strengthen operational discipline, and build a sustainable continuous-improvement culture. Working closely with Site Heads and functional leaders, the incumbent will translate business priorities into measurable improvement programs across Quality, Cost, Delivery, Productivity and Safety.

Key Responsibilities
1. Operational Excellence Strategy & Governance

• Develop and deploy the corporate Operational Excellence roadmap aligned with business growth and manufacturing priorities.
• Establish a common OE framework, governance rhythm, maturity model and annual improvement plan across sites.
• Define enterprise KPIs, review mechanisms and dashboards for productivity, OEE, cost, delivery, quality and safety.
• Partner with the COO, Site Heads and functional leaders to identify high-impact improvement opportunities and remove execution barriers.

2. Productivity, Cost & Performance Improvement

• Lead cross-site programs to improve productivity, throughput, yield, cycle time, capacity utilization and overall equipment effectiveness (OEE).
• Identify structural cost-reduction opportunities across manpower, conversion cost, utilities, material losses, downtime and operating processes.
• Build robust financial justification for improvement projects and track validated benefits / savings through closure.
• Drive bottleneck analysis, resource optimization and scientific manpower / labor productivity benchmarking.

3. Lean, Six Sigma & Continuous Improvement

• Deploy Lean, Six Sigma, TPM, Theory of Constraints and structured problem-solving methodologies across manufacturing operations.
• Facilitate Value Stream Mapping, process mapping, Gemba reviews, RCA, DMAIC, Kaizen and statistical problem-solving interventions.

4. Manufacturing Excellence & Daily Management

• Strengthen Daily Management Systems and visual performance management across sites and functions.
• Establish standard work, tiered reviews, loss analysis and escalation mechanisms to improve operational discipline.
• Support sites in improving OEE, schedule adherence, right-first-time performance, lead times and asset utilization.
• Drive horizontal deployment of proven best practices and standardization across manufacturing locations.

5. Quality, Compliance & Process Excellence

• Ensure improvement initiatives are fully aligned with cGMP, data integrity, EHS and applicable regulatory requirements.
• Partner with Quality and site teams to improve process robustness, reduce recurring deviations / failures and strengthen CAPA effectiveness.
• Apply operational excellence principles to quality systems and support simplification without compromising compliance.
• Promote Quality-by-Design thinking in operational processes and improvement programs.

6. Digital & Data-Driven Operational Excellence

• Use data analytics and diagnostics to identify performance gaps, losses and improvement opportunities.
• Partner with IT / Digital and Operations teams to identify and deploy relevant Industry 4.0, automation and digital use cases.
• Strengthen performance dashboards, MIS and data-based decision-making across the OE governance model.
• Evaluate digital solutions based on measurable productivity, quality, cost and compliance outcomes.

7. Capability Building & Culture Transformation

• Build internal OE capability through structured Lean / Six Sigma / TPM training, coaching and certification programs.
• Develop site-level OE champions and create a network of continuous-improvement practitioners across the organization.
• Coach Site Heads, functional leaders and project teams on problem solving, operational discipline and change management.
• Drive Kaizen, best-practice sharing, recognition and engagement mechanisms to embed a continuous-improvement mindset.
  

Key Qualification & Experience

• B.E. / B.Tech / B.Pharm / M.Pharm; postgraduate qualification in Operations / Management preferred.
• Lean Six Sigma Black Belt preferred; exposure to TPM / Lean methodologies desirable.
• 1218 years of experience in Operational / Manufacturing Excellence within pharmaceutical or regulated manufacturing.
• Proven experience driving multi-site productivity, OEE, cost and continuous improvement programs.
• Pharma manufacturing experience preferred; exposure to topical / semi-solid formulations is an advantage.

Core Competencies

• Operational & Manufacturing Excellence
• Lean Six Sigma / TPM / Kaizen / VSM
• OEE, productivity & cost optimization
• Structured problem solving & data analytics
• Performance governance & project management
• Change management & capability building
• Senior stakeholder management

Preferred Experience

• Corporate / multi-site OE experience in a reputed pharmaceutical organization.
• Exposure to USFDA / EU-GMP regulated and CDMO / export-oriented operations.
• Track record of delivering large-scale productivity, cost and manufacturing excellence initiatives.