Head-Online Business (E-commerce & Quick commerce)

Job Title: Head-Online Business (E-commerce & Quick commerce)  

Location: Hybrid (Gurgaon) 

Reporting To: Founder

About Us

Nurturing Green is India's leading gardening lifestyle brand, making plants and gardening products accessible to millions of customers through Retail, E-commerce and Quick Commerce.

Featured on Shark Tank India Season 4, we are present across Amazon, Flipkart, Blink it, Zepto, Instamart, BigBasket, Myntra and multiple offline retail formats, with an aggressive vision to become India's most loved gardening brand.

We are looking for a highly analytical, commercially driven Online Sales Head who can scale our online business profitably while building strong marketplace relationships and leading a high-performing team.

Role Overview

This role is not just about managing online marketplaces.

You will own the complete Online Business P&L across E-commerce and Quick Commerce—from revenue planning and platform growth to performance marketing, catalogue excellence, supply chain alignment and business expansion.

The ideal candidate enjoys working with numbers, solving business problems using data and building long-term partnerships with marketplace teams. If you believe every business decision should be backed by data and every opportunity should convert into revenue, we'd love to meet you.

What You`ll Own

1. Revenue & Business Growth

• Own Annual Operating Plan (AOP) achievement across all online platforms. 
• Deliver monthly, quarterly and annual revenue targets. 
• Drive profitable growth while achieving contribution margin targets. 
• Build platform-wise growth plans and execute them consistently. 
• Identify opportunities to increase sales through assortment, visibility and campaigns. 

2. Marketplace & Key Account Management

• Build strategic relationships with Category Managers, KAMs and platform leadership. 
• Conduct structured Joint Business Plan (JBP) meetings with every platform every month. 
• Improve visibility through campaigns, placements and platform initiatives.
• Ensure faster resolution of operational issues through strong stakeholder management.
• Represent Nurturing Green as a preferred strategic partner.

3. Catalogue Excellence & Pricing

• Ensure industry-leading catalogue quality across marketplaces.
• Drive listing accuracy for images, titles, keywords, descriptions, attributes and A+ content. 
• Maintain pricing hygiene across all platforms.
• Monitor competition and recommend pricing actions.
• Ensure timely launches of new products and catalogue updates.

4. Distribution, Replication & Availability

• Expand Nurturing Green's reach across cities, dark stores and serviceable pin codes.
• Improve SKU replication across all platforms.
• Drive product availability while minimizing stock-outs.
• Collaborate with platforms to improve assortment visibility.

5. Supply Chain Collaboration

• Provide accurate sales forecasts to enable effective inventory planning.
• Work closely with Supply Chain to improve fill rates.
• Reduce RTVs and operational escalations.
• Resolve platform operational issues through cross-functional collaboration.
• Ensure inventory availability during promotions and key sales events.

6. Business Development

• Identify and onboard new marketplace partners. 
• Drive expansion into new cities and regions. 
• Launch new product categories across platforms. 
• Explore emerging online channels and growth opportunities. 

7. Performance Marketing

• Own marketplace advertising budgets.
• Optimize ROAS, ACOS, TACOS and overall advertising efficiency.
• Monitor campaign performance and recommend corrective actions.
• Collaborate with the marketing team to maximize profitable growth.
• Ensure advertising investments deliver measurable business outcomes.

8. Team Leadership

• Build, coach and inspire a high-performance Online Sales team. 
• Set clear goals and performance expectations. 
• Develop team capability through regular reviews, coaching and learning. 
• Foster a culture of accountability, ownership and continuous improvement. 

What We're Looking For

Experience

• 8–12 years of experience in E-commerce and/or Quick Commerce.
• Experience managing large marketplace businesses (Amazon, Flipkart, Blinkit, Zepto, Instamart, etc.).
• Strong understanding of marketplace operations and commercial growth.
• Experience leading cross-functional teams.
• Demonstrated success in scaling online businesses. 

Skills

We're looking for someone who is:

• Highly analytical with the ability to convert data into actionable business decisions.  
• Commercially sharp with strong business acumen.  
• An excellent communicator and relationship builder.  
• Confident in negotiations with senior marketplace stakeholders.  
• Strong in planning and execution.  
• Comfortable working in a fast-paced entrepreneurial environment.  
• Hands-on, proactive and solution-oriented.  

Technical Expertise

Strong understanding of:

• Amazon, Flipkart & Quick Commerce dashboards  
• Excel / Google Sheets (Advanced)  
• Sales forecasting  
• Inventory planning  
• Marketplace advertising  
• ROAS, ACOS, TACOS, CTR, CPC, CVR  
• Pricing strategy  
• Business analytics & reporting