Head of Solutions

Title: Head of Solutions

Experience: 8+ years

Role Type: Full-time

Reports to: Chief Operating Officer

Works with: Sales and business development (US, UK, Canada), Delivery, Technology and Architecture, UX, Marketing

You will lead solutions at Net Solutions. You are the bridge between prospective clients and our delivery, technology and design teams: you run discovery, shape the solution, lead the proposal, and own the win. This is a senior role with a team behind it. You will have people supporting you on proposals, estimates and demos, so you can spend your time where it matters most: on calls with clients. Much of our pipeline comes from outbound and events in the US and UK, so a good part of the job is telling real opportunities from early conversations, and then leading the pitch yourself when it is real. Over time you will build the solution narrative, estimation discipline and sales enablement assets that make the next pitch better than the last.

Location: Chandigarh

• Lead discovery with prospects: run discovery sessions, stakeholder interviews and solution workshops; map client pain points, business goals and current-state architecture; qualify opportunities with Sales.
• Design the solution: translate business requirements into solution architecture, scope, phasing and delivery approach, working with Technology, Delivery and UX.
• Own proposals end to end: write and present high-quality proposals, pitch decks, RFP, RFI and RFQ responses, Statements of Work (SoW), estimates and commercial models, with clear win themes and value propositions.
• Build the business case: quantify value, ROI and total cost of ownership for the client; frame trade-offs between build, buy and modernise.
• Lead executive conversations: present to C-level and VP-level buyers (CEO, CDO, CIO, CTO, VP Digital, VP eCommerce, Head of Procurement) and turn their priorities into executable programmes.
• Own the solution narrative: develop and maintain positioning, reference solutions and case studies across enterprise AI, product development, and eCommerce and retail.
• Run proof of concepts and demos: scope pilots, POCs and demos with the engineering team and use them to de-risk the sale.
• Build sales enablement: create battle cards, capability decks, pricing and estimation templates, proposal libraries and competitive positioning for the sales team.
• Bring the market in: track AI agents, agentic commerce, generative AI, headless and composable commerce, MACH architecture and platform roadmaps, and turn them into offers clients will buy.
• Feed the go-to-market engine: contribute offer design, ideal customer profile and messaging inputs to Marketing; keep opportunity data in HubSpot accurate.
• Raise the bar: define the solutions process, templates and quality standard; coach the sales and delivery teams on consultative selling and solution storytelling.

• 8+ years of experience in presales, solutions consulting, solution architecture, bid management, management consulting or client engagement at an IT services, digital agency, product engineering or technology consulting firm, including at least 3 years leading presales or solutions for enterprise deals.
• A track record of winning complex, multi-stakeholder deals (US and above) with US or UK enterprise clients.
• Fluency across commerce and product engineering: eCommerce platforms, headless and composable architecture, cloud (AWS, Azure or GCP), integrations (ERP, PIM, OMS, CRM), legacy and application modernisation, and applied AI.
• Proven ability to run discovery, scope solutions and estimate effort with delivery teams; you can challenge an architect and a project manager on their numbers.
• Exceptional written and verbal communication: you write proposals and decks that executives read to the end, and you present with authority.
• Comfort leading conversations with C-level and VP-level stakeholders and translating business needs into technology solutions.
• Experience selling into or delivering for global markets, particularly the US and UK, and working across time zones with distributed teams.
• An entrepreneurial, owner mindset: you balance structure with speed, and you treat every pitch as your own business.
• MBA from a reputed institution, or equivalent experience.

• Hands-on exposure to AI and ML products, LLM-based applications, AI agents, RAG, or data-driven transformation programmes.
• You use AI in your own work, for research, drafting and estimation, and you are curious about what it can do for a solutions team.
• Experience with CRM and proposal automation tools.
• Domain knowledge in SaaS, retail or eCommerce.
• Prior experience as a founder, consultant or engagement manager.