Head of Revenue Assurance

Role Overview

• Position Title: Head of Revenue Assurance
• Department: Finance / Risk & Business Assurance
• Reports To: Chief Financial Officer (CFO) or Chief Executive Officer (CEO)
• Core Goal: Protect company income by sealing gaps in data, pricing, provisioning, and billing systems.

Key Responsibilities

1. Revenue Leakage Prevention & Control

• Build and manage automated controls across end-to-end broadband streams

(subscription management, data usage tracking, and value-added services).

• Identify and plug process and system gaps between network usage, CRM, and

billing platforms

• Perform routine data reconciliations between network mediation records,

activation logs, and financial ledgers.

2. Governance & Product Launch Oversight

• Oversee the intake and approval process for new broadband plans, pricing tiers,

and promotional discounts before they go live

• Validate user acceptance testing (UAT) for rating, billing, and product catalog

modifications.

• Ensure compliance with telecom and data regulations

3. Analytics & Fraud Management

• Deploy advanced data analytics and enterprise tools (e.g., SQL, Power BI,

specialized RA software) to monitor exception reports and anomalies.

• Partner with fraud teams to mitigate subscription abuse, illegal line sharing, or

wholesale partner discrepancies.

4. Leadership & Cross-Functional Collaboration

• Manage, mentor, and scale a team of revenue assurance analysts and managers.
• Partner with IT, Product, Sales, and Operations teams to fix root causes of billing

disputes and order fallouts.

• Present risk dashboards and financial recovery metrics directly to executive

leadership.

A Revenue Assurance Head for a broadband company leads the strategy and

operations to prevent revenue leakage, ensure billing accuracy, and maximize

profitability across the subscriber lifecycle.