{"@context":"https://schema.org","@type":"JobPosting","title":"Head of Product","description":"

Responsibilities:

The full product surface: customer app, customer-delight (demo-agent) app, internal dashboards, demo ops platform, post-demo conversion flow.
The roadmap. What we build, what we kill, what we ship next.
Metrics that matter: demo bookings, conversion to purchase, customer-delight productivity, repeat rate.
Hand-in-glove with Engineering, Ops, and the demo-agent network.
Product at EPIK isn't a Figma function.

Requirements:

6+ years in product, with at least 3 in an ops-heavy company (quick-commerce, hyperlocal, foodtech, logistics, on-demand, last-mile).
Built for the field, not just the user. You know what it means to ship a feature that breaks because a delivery rider's phone died.
Owned a P& L metric, not just a usage metric.
Worked across consumer apps and internal ops tools, and you know which one wins when there's a tradeoff.
Bonus: launched a product in a new city or scaled an ops product across geographies.

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