Head of Product Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Product Operations based in Switzerland.

We are seeking a Head of Product Operations to build and scale the operational foundation of a growing product organization. This role focuses on creating efficient systems, improving collaboration, and enabling product teams to deliver impactful solutions at scale. You will design planning frameworks, streamline workflows, and establish operating models that help teams execute with clarity and speed. The position combines strategic thinking, operational excellence, and strong stakeholder management in a technology-driven environment. You will work closely with product leadership and cross-functional teams to remove obstacles, improve processes, and support business growth. This is an opportunity to shape how a product organization operates while building a culture of transparency, autonomy, and continuous improvement.

Accountabilities:: Build and manage a unified product operations framework that improves planning, coordination, execution, and communication across product teams.

Facilitate cross-team planning processes, including roadmap alignment, goal setting, prioritization, and progress tracking.

Establish scalable operating processes and continuously identify opportunities to improve efficiency, remove bottlenecks, and reduce unnecessary complexity.

Audit existing workflows, implement improvements, and standardize key product processes through clear documentation and knowledge management systems.

Create and maintain collaboration frameworks between teams, including operating agreements, dependency management, risk tracking, and escalation processes.

Develop execution management models for strategic initiatives, ensuring visibility, accountability, and alignment across stakeholders.

Optimize the use of project management and collaboration tools by introducing standards, improving adoption, and supporting teams in their effective usage.

Ensure important decisions, learnings, and retrospectives are documented and accessible across the organization.

Explore and implement AI-powered tools and automation solutions to improve team productivity and operational efficiency.

Act as an operational partner to product leadership, helping translate strategic goals into effective execution.

Build, mentor, and develop a high-performing product operations team.

Requirements:

3+ years of experience in product operations, product management operations, program management, or a similar role within a technology or product-focused organization.

Proven experience designing, implementing, or significantly improving operational processes within product teams.

Experience facilitating cross-functional planning, including quarterly planning cycles, goal setting, roadmap synchronization, and execution tracking.

Strong understanding of task management systems, documentation platforms, and collaboration tools.

Ability to create effective operating models without introducing unnecessary bureaucracy or complexity.

Excellent communication and stakeholder management skills, with the ability to explain complex topics clearly, facilitate challenging discussions, and influence without direct authority.

Strong analytical and structured thinking skills, with the ability to transform ambiguous problems into actionable plans and measurable outcomes.

Experience building, managing, or developing small teams is highly preferred.

Proactive mindset with a focus on continuous improvement, ownership, and delivering measurable impact.

Interest in leveraging AI and automation technologies to improve operational efficiency is a plus.

Benefits:

Fully remote work flexibility, allowing you to work in a comfortable and productive environment.

Official employment support with options available depending on location.

Assistance with administrative and documentation processes when needed.

Paid vacation days, public holidays, and sick leave to support work-life balance.

Health insurance through leading providers.

Psychological support coverage through dedicated wellbeing platforms.

Monthly benefits budget that can be used for hobbies, sports, personal interests, and lifestyle needs.

Team events, workshops, and company activities.

Individual learning budget, corporate English classes, workshops, and access to online learning resources.

Opportunities for career development through mentoring, performance reviews, and growth programs.

Opportunity to work in a technology-focused environment with a strong culture of autonomy, innovation, and continuous improvement.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1