Head of Operations
SGS · Gurugram · onsite · Posted 63d ago
Not disclosed15–20 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Position: Head Operations - North
Location: Gurgaon, Haryana
Company: SGS India
Industry: Testing, Inspection & Certification (TIC)
Experience Required:
15-20 years of progressive experience within the TIC industry, with significant exposure to operational leadership, team management, business performance, and customer excellence.
Qualification:
- B.E./B.Tech in Mechanical Engineering or Electrical Engineering
- Additional management qualifications will be an advantage
Key Responsibilities:
- Lead and oversee operational performance across the North Region
- Drive business growth, profitability, and operational efficiency
- Ensure compliance with SGS quality, safety, and regulatory standards
- Manage large multidisciplinary teams and foster a high-performance culture
- Strengthen customer relationships and enhance service delivery
- Develop and execute regional operational strategies aligned with business objectives
- Monitor KPIs, productivity metrics, and continuous improvement initiatives.
Sourced from foundit
Skills
Customer Excellenceteam managementContinuous improvement initiativesOperational Leadershipsafety and regulatory standardsbusiness performance
About SGS
SGS
Clinical Research
4.8k+
employees
1878
148 years old
Geneva, Geneva
Switzerland
₹4.6L PA avg
Avg at SGS
About
SGS is the world's leading testing, inspection, and certification company.
Industries
Clinical ResearchAdvertising / PR / EventsAgricultureChemicals / Agri InputsRecruitmentEngineering & Construction
Employee ratings
10 reviews
3.8/ 5
Culture
3.0
Career growth
2.3
Work-life
3.4
Employees rate it well for
Work-Life Balance38Overall Company38
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