Head of IT Operations

Head of IT Operations

Role Summary:

We are seeking a seasoned technology leader to own and run enterprise IT for CirrusLabs globally. This high-impact leadership role involves managing and executing an approved multi-year IT strategy, built on a tower-based operating model. You will oversee global network modernization, AI-driven IT automation, FinOps maturity, and continuous compliance.

Tech Stack:

Microsoft 365 ecosystem (Exchange, Teams, SharePoint, Intune, Purview, Defender)

Microsoft Entra ID / IAM

Azure and AWS

Cloud-managed networking (Meraki, Aruba, Fortinet)

SASE/ZTNA (Zscaler, Cloudflare, Netskope)

Key Responsibilities:

Own and execute the IT strategy, budget, and P&L.

Manage IT as a product with published SLAs and measurable outcomes.

Lead enterprise IT infrastructure and operations for a multi-country organization.

Run or establish a SOC with 24x7 monitoring and incident response.

Lead successful audit cycles and ensure compliance.

Drive vendor consolidation and commercial negotiation.

Required Skills:

Proven leadership in enterprise IT infrastructure and operations.

Expertise in Microsoft 365 and cloud operations across Azure and AWS.

Experience with SOC, SIEM/SOAR, and security operations.

Strong executive communication and strategy presentation skills.

Preferred Qualifications:

Experience with AI/GenAI in IT operations.

Relevant certifications (ITIL 4, CISSP/CISM, Microsoft Expert-level, AWS Solutions Architect, etc.).

Experience in M&A IT due diligence and post-merger integration.