Head of Global Operations
WhiteSlips Job Management Consultants · Bengaluru · onsite · Posted 35d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Own end-to-end operations for Design Production and Campaign Operations across two sites, translating global GSS plans into site-level execution.
- Lead a multi-layered organization of people managers and individual contributors, setting clear accountability and performance standards at every level.
- Drive operational metrics including quality, throughput, efficiency, and on-time delivery — identifying root causes and implementing solutions when performance gaps emerge.
- Build and develop the leadership bench: mentoring people managers, driving succession planning, and creating career pathways that retain top talent.
- Drive organizational design and scaling decisions, determining optimal team structures and capability distribution as the business evolves.
- Lead cross-functional collaboration with global GSS leadership, marketing teams, and technology partners — communicating with clarity across levels and geographies.
- Champion operational efficiency through process improvement, automation opportunities, and resource optimization.
- Foster an inclusive, high-performance culture across both sites while navigating ambiguity and guiding the organization through change.
Sourced from foundit
Skills
Design productionAutomationCampaign OperationsResource optimizationProcess Improvementoperational metrics