Head of Customer Marketing

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what's next.

We're looking for a Head of Customer Marketing to lead the development of our marketing automation strategy. You'll create targeted content, set up and execute campaigns, and measure the demand generation strategy for Revolut Business to drive new customer acquisition, expansion opportunities, and pipeline generation.

Up to shape what's next in finance Let's get in touch.

What You'll Be Doing

• Leading marketing activity for Revolut in India, overseeing growth, product marketing, social media, and other marketing activities
• Driving marketing targets across the full customer lifecycle, including sign-ups, activation, engagement, and cross-sell
• Developing and executing growth and go-to-market strategies to scale our presence in the region
• Partnering closely with Product, Growth, Social Media, etc. to align marketing initiatives and deliver coordinated, high-impact campaigns
• Representing the local Marketing team with regulators and relevant external stakeholders, ensuring alignment with local regulatory requirements
• Building an understanding of the Indian market and customer needs to identify opportunities across locally and globally provided Revolut features and services
• Developing growth strategies to support local scaling plans, ensuring marketing is aligned with the broader business growth agenda
  
  

What You'll Need

• 8+ years of experience in product marketing, customer lifecycle marketing, or growth marketing, ideally in a fast-paced, high-growth environment
• Expertise in product marketing, with experience developing marketing strategy and leading execution for products at scale
• A demonstrated ability to set strategic direction and lead complex marketing initiatives, working closely with cross-functional teams
• A solid understanding of customer needs, market dynamics, and competitive landscapes
• A track record of using data, customer insights, and experimentation to shape marketing strategy, inform product decisions, and drive measurable business outcomes
• Experience developing and executing go-to-market strategies, including audience segmentation, positioning, messaging, value propositions, and campaign strategy
• A commercial mindset with the ability to own marketing targets, such as sign-ups, activation, and cross-sell, while balancing local market needs with global product strategy
• Excellent stakeholder management and communication skills, with the ability to represent Marketing with senior stakeholders and external/regulatory audiences when required
• To be comfortable operating in a high-performance environment, with the autonomy and ownership required to build the local marketing function in India
  
  

Nice to have

• Experience with Figma, CRM platforms, Looker, or Tableau
• Familiarity with fintech, payments, banking, or other technology-driven industries
  
  

Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don't use any third-party services or platforms for our recruitment.
• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.
  
  

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it's a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice