Head of Backend Service Delivery

How to contribute to our vision This role is a replacement to ensure business continuity for the Backend Service Delivery team, part of the Data Platforms and Services organization. As a Specialist Professional (P4), this position is essential for architecting and maintaining the core backend technical platforms that support critical business processes across Siemens Energy. To fulfill this objective, the role is structured around three core areas: IT Infrastructure Architecture & Strategy, Service Delivery & Operations Management, and Technical Leadership & Process Improvement. This approach ensures a focus on both the strategic design of robust backend systems and the operational excellence required to deliver and support them effectively. Given the focus on advanced technical architecture and service reliability, the ideal candidate will be a recognized subject matter expert with extensive experience in IT infrastructure, cloud and ERP platforms (e.g. Snowflake, AWS, SAP, BDC, BW and others), and DevOps methodologies. The role requires proven ability to manage large, complex projects and provide technical coaching to other professionals. What You Need To Make a Difference

• 40% IT Infrastructure Architecture & Strategy + Develop and maintain the architecture for backend services and platforms, ensuring scalability, reliability, and security. + Define and map the relationships and dependencies between IT platform components to form a cohesive system architecture. + Establish and enforce technical standards for system integration, compatibility, and performance across multiple platforms. + Evaluate new technologies, cloud services (e.g. Snowflake, AWS, SAP, BDC, BW and others), and infrastructure alternatives to optimize performance and Total Cost of Ownership (TCO).
• 40% Service Delivery & Operations Management + Oversee the implementation, deployment, and operation of backend infrastructure and services in a global environment. + Manage large-scale technical projects and operational processes with limited managerial oversight, ensuring timely delivery. + Implement and manage configuration management, disaster recovery, and business continuity plans for critical backend systems. + Act as the highest escalation point for troubleshooting and resolving complex, difficult issues related to backend infrastructure and services.
• 20% Technical Leadership & Process Improvement + Coach, review, and delegate work to lower-level professionals, fostering technical growth within the team. + Lead continuous improvement initiatives to enhance backend system performance, workflow management, and operational procedures. + Develop and maintain comprehensive documentation for system architecture, configurations, and operational playbooks. + Drive the adoption of DevOps, CI/CD, AI and automation practices and scripting to improve service delivery efficiency. Education
• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Extensive experience as a Specialist Professional (typically 12+ years) in IT infrastructure architecture, systems engineering, or a similar role.
• Proven experience managing large, complex projects and processes in a global enterprise environment.
• Demonstrated experience in a technical leadership or mentorship capacity, guiding junior engineers.

Skills

• IT Architecture & Cloud Platforms + Cloud Services + Snowflake + SAP BDC incl. Datasphere, BW, Cloud Intelligence, Partner Connect + Amazon Web Services + Microservices + Operating Systems + Application Programming Interface (API)
• DevOps & Automation + DevOps + Artificial Intelligence + CI/CD + Automation + Scripting + Configuration Management
• Leadership & Problem Solving + Troubleshooting (Problem Solving) + Influencing Skills + Governance + Security

Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens\-energy.com/employeevideo

Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards / Benefits

• Employees are eligible for remote working arrangements up to 2 days per week.
• Opportunities to work with a distributed, global team.
• Opportunities to work on and lead a variety of innovative projects.
• Medical benefits.
• Time off, paid holidays, and parental leave.
• Continual learning through the Learn@Siemens-Energy platform. https://jobs.siemens\-energy.com/jobs