Head - IT Operations
GVK EMRI · Hyderabad · onsite · Posted 54d ago
About a minute. You'll make an account on the way through.
About this role
Role Overview:
Lead and manage end-to-end IT operations, infrastructure, security, and digital transformation initiatives. Ensure high system availability within SLAs, optimize IT costs, and align technology strategy with business goals.
Key Responsibilities:
- Oversee server maintenance, network infrastructure, and IT security.
- Ensure system uptime and SLA compliance; publish IT performance metrics.
- Manage vendors, IT budgets, and cost optimization initiatives.
- Act as Solution Architect for scalable, secure enterprise systems.
- Drive Microsoft technologies and AI-based initiatives.
- Coordinate IT priorities with business users.
- Lead IT teams, performance management, and quality assurance.
- Excellent vendor negotiation and management skills.
- Strong budgeting, forecasting, and cost-optimization capabilities.
- Ability to align IT strategy with business goals.
- Strong communication skills to bridge technical and non-technical stakeholders.
Required Skills:
- Strong expertise in Microsoft technologies (Windows, AD, Azure, M365).
- Experience with AI-based initiatives and automation.
- Hands-on knowledge of MySQL databases.
- Proven Solution Architect experience.
- Strong understanding of network & cybersecurity.
- Vendor, budget, and SLA management experience.
Qualifications:
- Bachelors in Technology, MCA.
- IT leadership experience in enterprise or mid-large organizations.
- Relevant certifications preferred (Microsoft, Azure, ITIL, TOGAF, etc.).
- Exp: 15+.
- Location: Hyderabad (50LPA).
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