Head - HR Operations/Compliance & Governance - IT/Software Services

HEAD HR - HR OPERATIONS, COMPLIANCE & GOVERNANCE

Location: Noida, Sector 1

Experience: 17+ Years

Work Mode: 5 Days from Office

Industry Preference: IT / Technology / Software / IT Services

ROLE OVERVIEW

We are looking for an experienced Head HR to lead the organization's HR function with strong expertise in End-to-End HR Operations, Labour Laws, Statutory Compliance, HR Audits, Wages & Payroll, Employee Relations, Retention, Attrition Management, HR Governance and Team Management.

The role requires a senior HR leader who can work closely with Founders, CEO, CXOs and senior leadership to establish robust HR processes, strengthen governance and build a high-performance employee environment.

KEY RESPONSIBILITIES

HR OPERATIONS & GOVERNANCE

- Lead End-to-End HR Operations and complete employee lifecycle management.

- Develop and implement HR policies, SOPs, processes and governance frameworks.

- Ensure effective HR service delivery, documentation and process standardization.

- Drive HR process improvement, automation and technology adoption.

LABOUR LAWS & COMPLIANCE

- Ensure compliance with applicable Indian Labour Laws and statutory regulations.

- Manage compliance related to PF, ESIC, PT, Gratuity, Bonus, Minimum Wages, Payment of Wages, Shops & Establishments and other applicable regulations.

- Monitor regulatory changes and ensure timely implementation.

- Coordinate with statutory authorities, consultants and legal advisors as required.

HR AUDIT & RISK MANAGEMENT

- Lead HR audits, compliance reviews and statutory inspections.

- Identify compliance gaps and drive timely corrective and preventive actions.

- Maintain appropriate HR documentation and compliance records.

WAGES, PAYROLL & COMPENSATION

- Oversee wages, payroll coordination, salary administration and statutory deductions.

- Ensure compliance with applicable wage structures and statutory requirements.

- Partner with Finance and Payroll teams to ensure accurate and timely salary processing.

EMPLOYEE RELATIONS, RETENTION & ATTRITION

- Handle employee grievances, disciplinary matters and workplace issues.

- Develop and implement strategies to improve employee retention and reduce avoidable attrition.

- Analyse attrition trends, exit feedback and employee concerns to identify key retention drivers.

- Drive Employee Engagement, Employee Experience and Retention initiatives.

- Partner with business leaders and managers to address employee concerns and improve workforce stability.

LEADERSHIP & TEAM MANAGEMENT

- Lead, mentor and develop the HR team.

- Establish clear KRAs, performance expectations and accountability.

- Partner with CEO, CXOs and senior leadership on people strategy and organizational matters.

- Provide strategic HR insights and recommendations to senior management.

EMPLOYER BRANDING

- Drive Employer Branding and Employee Value Proposition initiatives.

- Strengthen employee experience, organizational culture and internal communication.

HR MIS & ANALYTICS

- Establish HR MIS, dashboards and people metrics for management reporting.

- Track key metrics including Attrition, Retention, Employee Engagement, Absenteeism and HR Operations KPIs.

- Use HR data and analytics to support business and people-related decision-making.

CANDIDATE PROFILE

- 17+ years of progressive HR experience, preferably in senior HR leadership roles.

- Strong hands-on experience in HR Operations, Labour Laws, Statutory Compliance and HR Audits.

- Strong understanding of Wages, Payroll and Compensation & Benefits.

- Proven experience in Employee Relations, Retention and Attrition Management.

- Strong experience in HR Governance and Team Management.

- Strong knowledge of Indian Labour Laws and employment regulations.

- Excellent stakeholder management, communication and leadership skills.

- Ability to independently lead the HR function and work closely with senior leadership.

PREFERRED PROFILE

- Candidates from IT, Technology, Software or IT Services organizations will be preferred.

- Stable career history with consistent tenure across previous organizations is preferred, considering the senior leadership nature of the role.

- Prior experience working closely with Founders, CEOs, CXOs and senior leadership will be an advantage.

- Proven experience in building, managing and leading HR teams.

- Experience in a fast-growing or transformation-driven organization will be an added advantage.

EDUCATION

MBA / PGDM in Human Resources or equivalent qualification preferred.

Interested candidates can apply with their updated CV.