MUMBAI · FULLTIME
Head E Commerce
Team Teknik Solutions Mumbai
Mumbai · onsite · Posted 44d ago
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Undisclosed8–12 yrsfulltimeMumbai
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Section · 01
About this role
- Reporting To: Founder/CEO
- Industry: D2C / FMCG
- Work : 5 day week, Work from Office
Role Overview
- We are seeking a dynamic Ecommerce leader to drive growth across D2C and marketplace channels. The ideal candidate will have proven experience scaling physical product businesses to 10Cr+ annual sales on Shopify or Amazon/Flipkart. If youve successfully managed both, thats a strong advantage.
- This role is pivotal in shaping customer experience, optimizing operations, and owning the P&L for Ecommerce.
Key Responsibilities
Ecommerce Strategy & Growth
- Own endtoend Ecommerce roadmap across D2C and marketplaces.
- Drive revenue growth through performance marketing, retention marketing, and customer lifecycle management.
Customer Experience (CX) & UI/UX
- Oversee website design, navigation, and conversion optimization.
- Ensure seamless customer journeys and high satisfaction scores.
Operations & Fulfillment
- Manage order fulfillment, 3PL partnerships, and logistics efficiency.
- Oversee inventory planning, reconciliations, and operational SLAs.
Financial & P&L Ownership
- Monitor sales, margins, and operating costs.
- Deliver profitability targets and ensure accurate reconciliations across channels.
Marketplace Management
- Scale Amazon/Flipkart business lines to 10Cr+ annual sales.
- Optimize listings, pricing, promotions, and marketplace advertising.
Candidate Profile
Experience:
- Minimum 8-12 years in Ecommerce leadership roles.
- Proven track record of scaling D2C Shopify stores or Amazon/Flipkart businesses to 10Cr+ annual sales.
Skills & Competencies:
- Strong grasp of UI/UX, CX, and digital operations.
- Expertise in performance marketing, retention marketing, and analytics.
- P&L management and financial acumen.
- Ability to lead crossfunctional teams and external partners.
Education: MBA or equivalent preferred.
Why Join Us
- Opportunity to build and scale a highgrowth Ecommerce business.
- Ownership of strategy, execution, and profitability.
- Work directly with leadership in a fastmoving consumer brand.
Sourced from naukri
Section · 02
Skills
uxCustomer Experiencee-commerce P&LFulfilment & 3PL ManagementEcommerce OperationsD2CMarket PlaceRetention MarketinguiE-commerceShopifyPerformance Marketing