Head - D2C Business

D2C Head - Online Business

Location: Gurgaon

Experience: 8 - 15 years

Function: D2C / E-commerce / Digital

About the Role:

We are looking for a D2C Head to lead and scale the online business, driving revenue growth, customer acquisition and digital commerce performance.

The role will own the D2C / E-commerce business, with a strong focus on Performance Marketing, digital revenue growth and team leadership.

Key Responsibilities:

- Lead and scale the D2C / E-commerce business with ownership of online revenue and growth.

- Develop and execute strategies across D2C platforms and online marketplaces.

- Drive Performance Marketing to optimise customer acquisition, conversion and ROAS.

- Own key business metrics including revenue, CAC, conversion, retention and LTV.

- Identify opportunities for digital growth, channel expansion and customer acquisition.

- Work closely with Marketing, Product, Technology and Operations teams to drive business outcomes.

- Build, mentor and manage a high-performing D2C / digital team.

- Track consumer behaviour, market trends and competitive activity to identify growth opportunities.

Candidate Profile:

- 8 - 15 years of relevant experience with strong exposure to D2C / E-commerce / Online Business.

- Proven experience in Performance Marketing and digital customer acquisition.

- Experience owning online business growth, revenue and key commercial metrics.

- Strong understanding of CAC, ROAS, conversion, retention, LTV and digital funnel optimisation.

- Demonstrated people-management and team leadership experience.

- Strong analytical, commercial and execution capabilities.

- Based in Gurgaon and willing to travel as required.

Please share profiles only if the candidate has strong and relevant D2C / E-commerce exposure, Performance Marketing expertise and proven people-management experience.