Head - Customer Experience

We are looking for a Head - Customer Experience to take ownership of planning, execution, stakeholder coordination and performance tracking. The position will work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes. This is a hands-on role with meaningful interaction across internal teams, partners and customers.

• Take ownership of planning, execution, stakeholder coordination and performance tracking.
• Work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes.

• Around 10-14 years of relevant experience.
• Practical exposure to customer experience, VOC, service design.