Head Contract Manufacturing (DGM/GM)

Purpose: To lead and build the Contract Manufacturing & Tolling business by identifying, evaluating, onboarding, and managing external manufacturing partners to deliver products safely, reliably, cost-effectively, and in compliance with agreed quality and regulatory requirements.

Key Responsibilities:

Contract Manufacturing & Tolling Strategy

• Develop and implement the organization's contract manufacturing and tolling strategy aligned with business growth objectives.
• Identify opportunities to leverage external manufacturing capacity for new products, capacity constraints, specialized processes, and cost optimization.
• Build a scalable partner network capable of supporting business growth and customer requirements.

Partner Identification & Development

• Define criteria and framework for identifying, evaluating, onboarding and periodically reviewing contract manufacturing/tolling partners.
• Conduct preliminary technical and commercial evaluation of potential partners. Develop and maintain a qualified and approved partner database.
• Coordinate technical/site assessments and audits in collaboration with relevant functions.

New Product / Process Onboarding

• Lead the transition of products from customer/R&D/process development to external manufacturing partners.
• Establish clear protocols for trial batches, validation/qualification and commercial production.
• Coordinate technology transfer, process understanding, scale-up and manufacturing readiness.

Commercial & Operational Management

• Establish appropriate commercial models for: Toll manufacturing, Conversion arrangements, Job work, Capacity reservation, Cost-plus models, Product-based manufacturing arrangements.
• Monitor contribution margins and profitability of contract manufacturing/tolling arrangements.
• Work closely with BD teams to assess customer requirements and translate them into viable manufacturing solutions.

EHS and Quality Compliance

• Ensure contract manufacturing partners operate in accordance with agreed quality standards, specifications, processes and documentation requirements.
• Ensure timely investigation and closure of deviations, customer complaints, OOS/OOT and CAPA, wherever applicable. Support customer and regulatory audits of contract manufacturing partners.
• Establish mechanisms for monitoring EHS compliance and incidents at partner sites. Ensure critical risks associated with hazardous processes, chemicals, utilities and waste management are adequately assessed.

Competencies:

• Strong commercial orientation
• High ownership and accountability
• Strategic thinking
• Data-driven decision making
• Ability to operate in ambiguity
• Strong influencing and Negotiation skills
• High execution orientation
• Stakeholder management
• Ability to balance cost, quality, delivery, EHS and business continuity

Qualification: B.E./B.Tech. (Chemical)

Nature of Experience:

• 15+ years of relevant experience in specialty chemicals, agrochemicals, intermediates, pharmaceuticals or related process industries.
• Significant experience in contract manufacturing, tolling, third-party manufacturing, external manufacturing, strategic sourcing or manufacturing partnerships.
• Experience in working with multiple manufacturing sites/partners across India.
• Strong understanding of chemical manufacturing processes, plant infrastructure and manufacturing economics.
• Experience in commercial negotiations and partner management is essential.