Head/AGM/ DGM - Sales - eCommerce Vertical - Consumer Business

Company Overview:

Hindware Limited is a leading player in the Indian sanitaryware and home innovation space, known for its iconic brand legacy and commitment to quality. The company operates across a diverse portfolio, including sanitaryware, faucets, wellness products, and kitchen appliances. With a strong pan-India presence and a focus on modernizing home interiors, Hindware leverages extensive distribution networks and digital touchpoints to deliver premium consumer experiences at scale.

Role Overview:

The Head of Ecommerce will spearhead the digital growth strategy for Hindware's consumer business, acting as the primary owner of the online P&L. This role involves orchestrating end-to-end digital operations, from marketplace management and D2C strategy to supply chain integration and performance marketing. You will work closely with cross-functional teams including sales, marketing, and logistics to ensure seamless customer journeys and drive aggressive revenue growth. As a key leader, you will translate market data into actionable business strategies that solidify Hindware's position as a digital-first leader in the home solutions industry.

Key Responsibilities:

- Own and manage the complete P&L for the ecommerce channel, ensuring top-line growth and bottom-line profitability across all digital platforms.

- Develop and execute comprehensive business strategies to scale the D2C channel and optimize presence on major third-party marketplaces.

- Lead performance marketing initiatives to drive high-intent traffic, improve conversion rates, and maximize return on ad spend.

- Manage category assortment and pricing strategies to ensure competitive positioning and optimal inventory turnover.

- Collaborate with supply chain and logistics teams to streamline order fulfillment, reduce delivery timelines, and enhance the post-purchase experience.

- Utilize data analytics to derive actionable insights on consumer behavior, market trends, and competitor activity to refine digital offerings.

- Build and mentor a high-performing team, fostering a culture of accountability and data-driven decision-making.

- Manage key stakeholder relationships, including marketplace account managers and internal leadership, to align ecommerce goals with broader organizational objectives.

Required Skillset:

- Demonstrated expertise in managing large-scale ecommerce P&Ls with a proven track record of driving profitable revenue growth.

- Strong proficiency in performance marketing and digital growth hacking, with the ability to manage significant marketing budgets effectively.

- Exceptional analytical capabilities, with the ability to synthesize complex data sets into clear, strategic business recommendations.

- Advanced stakeholder management skills, with the ability to influence cross-functional teams and external partners to achieve business outcomes.

- Deep understanding of supply chain dynamics and marketplace operations within the consumer goods or home improvement sector.

- Ability to lead and inspire diverse teams in a fast-paced, high-growth environment.

- A postgraduate degree in management from a premier institute is preferred.

- 8 - 15 years of professional experience in ecommerce, digital marketing, or business development roles.

- This position is based in Gurgaon and requires a professional who is comfortable working in an on-site, collaborative office environment.