Head Admissions

Role Overview

The role involves managing the complete admission process for the school.

Reporting

The Head of Admissions will directly report to the Principal of the School.

Key Responsibilities

• Manage the entire admission process from walk-ins or telephonic enquiries to final admissions.
  
• Develop and manage a team of two or more Admission Counsellors.
  
• Prepare admission folders separately for the Pre-school and Higher sections containing:
  
• Information about infrastructure and facilities
  
• Board affiliation details
  
• Advantages of the chosen education board
  
• School achievements, student accomplishments, and activities
  
• Fee structure
  
• Prepare a sales pitch for Admission Counsellors based on the admission folders.
  
• Train Admission Counsellors on:
  
• Admission processes
  
• Objection handling
  
• Take daily feedback from Admission Counsellors regarding:
  
• Number of enquiries
  
• Mode of enquiries (walk-ins/telephonic)
  
• Follow-ups
  
• Conversions
  
• Maintain and update the enquiry database daily.
  
• Prepare analysis reports on:
  
• Mode of enquiries
  
• Geographic/PIN code analysis
  
• Reasons for non-interest (NIs)
  
• Present daily reports and improvement strategies to the Principal.
  
• Conceptualize events to increase school footfalls.
  
• Provide daily updates to Accounts regarding:
  
• Number of admissions
  
• Total fees collected
  
• Discounts offered (with prior approval from the Principal)
  
• Payment schedules
  
• Follow up with previous NIs for a second round of counselling.
  
• Develop a well-decorated counselling room/model classroom.
  
• Maintain admission stationery stock efficiently.
  
• Ensure smooth functioning of the admission process.
  
• Contribute to the School’s values and culture.
  
• Undertake additional responsibilities as directed by the Principal.
  

Key Result Areas

• Timely preparation of admission folders before the admission season.
  
• Effective training of Admission Counsellors in enquiry handling and objection management.
  
• Regular presentation of daily reports to the Principal.
  
• Improvement in admission conversions.
  
• Effective coordination during admission-related crisis situations.