MUMBAI · FULLTIME
Hdfc Bank: Walk-in drive: Virtual Care service RM
Hdfc Bank
Mumbai · onsite · Posted 12d ago
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Section · 01
About this role
Job Purpose:
Ensure delivery of consistent service aligned with standards to enhance customer experience. Achieve productivity, quality, and compliance targets while resolving customer requests accurately and promptly.
Key Responsibilities
- Customer Interaction & Query/Complaints Management
- Handle calls as per defined standards.
- Resolve calls with 100% accuracy.
Who can apply:
- Freshers are welcome (Graduation is mandatory).
- Strong communication skills are essential.
- Experience in customer service or relationship management is preferred.
- Should be comfortable with virtual/remote customer interaction.
- Prior banking experience will be an added advantage.
Date: 9th Oct 2026 - FRIDAY
Address: HDFC Bank, 5th floor, Akruti Business Port, Road No. 13, MIDC, opp. Tunga Paradise, Marol, Andheri East, Mumbai- 400093
Contact person: Jayesh Kotian / Faisal Shaikh
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Section · 02
Skills
Section · Company
About HDFC Bank
Hdfc Bank
Banking
214.5k+
employees
1994
32 years old
Mumbai, Maharashtra
India
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