Hdfc Bank - Retail Asset - Sales Manager - LAP

HDFC Bank is hiring for Retail Asset Vertical, Sales manager role - LAP (Loan Against Property).

Job Purpose :

• To source files through banks internal and external channels To achieve mortgages target for the designated area / branches / channels (internal and external) by driving the team towards the productivity benchmark.
• To manage a team of HDB right from recruitment, training and sourcing mortgages business.

Role & responsibilities :

• To assist the customer in login to disbursal formalities •
• To liaise with customer, operations, credit, cpu to ensure smooth disbursal of the case.
• Assist channel in case sourcing by arranging for training at channels on lead sourcing quality, give feedback on leads generated so as to ensure quality of lead generation improves and overall LG to LC ratio improves.
• Ensure calling on leads received from channels, references received from existing customers.
• Ensure full insurance at the time of disbursal.
• Coordination with Insurance partners for customer queries - Ensure customer is briefed on the policy details to avoid mis sell and miscommunication.
• Ensure calling on all customers - External Customers for cross sell and internal customers for references for cross sell.
• Meet branches (update the same in cogent), do joint calls on opportunity bases, review leads generated, share feedback on the lead quality and overall LG LC ratio.
• Conduct product trainings, update on rate revisions, product offers etc.
• Update the branch hierarchy (Branch Head, Cluster Head, Circle Head, Zonal Head) on Branch & RM activation.
• Ensure continuous channel engagement, training, update on product features and offers to improve file sourcing.

Preferred candidate profile