Hardware Lab Supervisor (Servers)

Hardware Lab Supervisor (Servers)

Compute at HPE helps organizations power their edge-to-cloud platform with proven, workload-optimized products, solutions, and services. Our leading supercomputing technologies enable customers to transform and modernize their IT infrastructure, solve complex problems and support new business opportunities with purpose-built infrastructure and software. Join us redefine what s next for you.

What youll do:

Job Family Definition:

Responsible for planning, coordinating, and managing lab resources, operations, and service execution to support business and engineering needs. Partners with stakeholders to improve processes, optimize resource utilization, manage costs, and enhance operational efficiency.

Collaborates with cross-functional teams to develop and execute plans that support program objectives and successful project delivery. Supports resource planning, capacity management, and demand forecasting to ensure lab resources are available when needed.

Scope includes Shared Lab operations and service execution, including resource lifecycle management, lab reservations, asset allocation, hardware installation support, service request fulfillment, inventory management, shipment support, and cross-site resource coordination.

Oversees lab infrastructure operations, resource utilization, capacity planning, and inventory health to ensure efficient and reliable service delivery.

Monitors and reports key operational metrics, including lab availability, resource utilization, SLA performance, request turnaround time, equipment readiness, inventory accuracy, and overall operational efficiency.

Management Level Definition:

Applies specialized subject matter knowledge to solve moderately complex issues within established guidelines. Typically supervises lower-level supervisors and/or highly-skilled non-exempt individual contributors in single functional area. Responsible for the supervision of activities and resources needed to support the day-to-day efforts of the department and to achieve the business plan. Provides general supervision to lower level supervisors and direct supervision to highly-skilled non-exempt employees. Provides direction and expertise to departmental teams and participates in cross-department initiatives. Acts as a point of escalation for subordinate employees as well as supervisors. Does not require day-to-day supervision, and has the ability to handle most unique situations. May need advice in order to make decision on complex business issues.

Responsibilities:

Education and Experience Required:

Knowledge and Skills:

Accessibility

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Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Job Level:

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