{"@context":"https://schema.org","@type":"JobPosting","title":"Guest Services Manager","description":"Roles and Responsibility

Manage front desk operations, including handling customer complaints and resolving issues professionally.
Coordinate with other departments to ensure seamless service delivery to guests.
Develop and implement strategies to enhance guest satisfaction and loyalty.
Train and supervise staff members on providing exceptional customer service.
Handle all guest requests and feedback courteously and efficiently.
Maintain accurate records of guest interactions and transactions.

Job Requirements

Proven experience in guest services or a related field.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work well under pressure and handle multiple tasks simultaneously.
Strong leadership and team management skills.
Familiarity with hotel management systems and software.
Ability to analyze customer feedback and implement changes to improve service quality.

","datePosted":"2026-06-25T00:00:00.000Z","validThrough":"2026-08-24T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4366833"},"url":"https://myjobb.ai/jobs/guest-services-manager/4366833","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Naukri Hospitality Jobs","logo":"https://img.naukimg.com/logo_images/groups/v1/mobile/11949489.gif"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru","addressRegion":"Karnataka","addressCountry":"India"}}]}