Guest Services Ambassador

Job Summary

Front Desk and Reception Management. Greeting and assisting visitors, clients, and employees. Handling visitor registrations, ID badges, and security protocols. Managing incoming calls, emails, and correspondence. Scheduling and coordinating appointments, meetings, and conference rooms. Issuing of lockers (Cubby) upon employee request. Issuing Meal Tags for employees and for new hires.

Responsibilities

• Greeting and assisting visitors, clients, and employees.
• Handling visitor registrations, ID badges, and security protocols.
• Managing incoming calls, emails, and correspondence.
• Scheduling and coordinating appointments, meetings, and conference rooms.
• Issuing of lockers (Cubby) upon employee request.
• Issuing Meal Tags for employees and for new hires.
• Assisting with office supplies management and procurement.
• Maintaining records, reports, and office documentation in the form of trackers and registers.
• Coordinating with housekeeping, IT, and maintenance teams for office up keeps.
• Handling courier services, mail distribution, and logistics coordination.
• Ensuring a welcoming and professional environment in the office.
• Assisting employees and guests with office space services and conference rooms in case of meetings.
• Organising corporate events, team-building activities, and internal engagements.
• Working on tickets raised for services by stakeholders required in the office and guest pre-registrations on request.
• Ensuring adherence to office security policies and access control.
• Managing visitor logs and maintaining confidentiality of company information.
• Assisting in emergency response procedures (fire drills, evacuations, etc.).
• Supporting stakeholders in organising training sessions, town halls, and team-building activities.
• Coordinating with IT for employee tech support requests.
• Liaising with facilities for office maintenance, space management, and sustainability initiatives.
• Ensure compliance with health, safety, and environmental regulations.

Details

• Location: Bengaluru, KA
• Scheduled Weekly Hours: 48

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.