Guest Service Supervisor
EIH · Chennai · onsite · Posted 6d ago
Undisclosed2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
F&B SUPERVISOR
1. JOB POSITION F&B Supervisor
2. CATEGORY Supervisor
3. RESPONSIBLE TO F&B Manager.
4. JOB DEFINITION
To organize, supervise and train all service personnel in his department with a view to providing fast and courteous service to guest.
5. DUTIES AND RESPONSIBILITIES
To organize train and supervise over the restaurant service team members for the purpose of giving satisfactory service to guests.
To be able to take complete charge in the absence of the F&B Manager.
To develop restaurant sales through setting high standards of service to guests.
To allot duties to subordinate team members.
To acquire through knowledge of Food &Beverage control procedures and implement the same.
To handle guest complaints and ensure guest satisfaction through immediate action.
To inspect table cover layouts and equipment placement and settings before commencement of service.
To inspect all service team members.
To ensure good overall maintenance of the restaurant.
To ensure good grooming and personal hygiene of team members.
To schedule duty shifts for subordinate staff with the approval of the F&B Manager.
To hold daily team members briefings and counsel them on their deficiencies.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
guest satisfactioncounselGuest serviceguest complaintsmaintenanceSales
About EIH
EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
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