CHENNAI · FULLTIME
Guest Service Supervisor
EIH
Chennai · onsite · Posted 1d ago
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Undisclosed0–2 yrsfulltimeChennai
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Section · 01
About this role
FBSUPERVISOR
JOBDESCRIPTION
1. JOBPOSITION FB Supervisor
2.CATEGORY Supervisor
3. RESPONSIBLE TO FB Manager.
4.JOB DEFINITION
To organize, supervise and train all service personnel in hisdepartment with a view to providing fast and courteous service to guest.
5. DUTIES ANDRESPONSIBILITIES
To organize train and supervise over therestaurant service team members for the purpose of giving satisfactory service toguests.
To be able to take complete charge in theabsence of the FB Manager.
To develop restaurant sales throughsetting high standards of service to guests.
To allot duties to subordinate team members.
To acquire through knowledge of FoodBeverage control procedures and implement the same.
To handle guest complaints and ensureguest satisfaction through immediate action.
To inspect table cover layouts andequipment placement and settings before commencement of service.
To inspect all service team members.
To ensure good overall maintenance of therestaurant.
To ensure good grooming and personal hygiene of team members.
To schedule duty shifts for subordinatestaff with the approval of the FB Manager.
To hold daily team members briefings and counselthem on their deficiencies.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
guest satisfactioncounselGuest serviceguest complaintsmaintenanceSales
Section · Company
About EIH
EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
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