KOCHI · FULLTIME
Guest Service Supervisor
Taj Safaris
Kochi · onsite · Posted 3d ago
Sourced from
Undisclosed1–4 yrsfulltimeKochi
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
- Supervise and coordinate guest-facing staff to ensure exceptional customer service.
- Develop and implement effective guest service strategies to enhance customer satisfaction.
- Manage and resolve guest complaints professionally and courteously.
- Collaborate with other departments to ensure seamless guest experiences.
- Train and mentor guest service staff on product knowledge and customer service techniques.
- Monitor and analyze guest feedback to identify areas for improvement.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
ReceptionRestaurantGuest serviceguestGuest HandlingGuest Relationship ManagementFront DeskHospitalityCommunication SkillsFront OfficeGuest RelationsTelephone HandlingHotel ManagementHotelResortFront Office Management
Section · Company
About Taj Safaris
Taj Safaris
Mumbai
India
About
Taj Safaris, part of the Indian Hotels Company Limited (IHCL), is a luxury hospitality brand specializing in wildlife tourism and safari experiences. The company operates premium lodges and resorts located near Indias renowned national parks, offering guests immersive wildlife encounters combined with world-class service. With a strong focus on sustainability, conservation, and authentic cultural experiences, Taj Safaris provides career opportunities in hospitality management, guest services, culinary arts, and eco-tourism operations, supporting its mission to deliver unforgettable journeys in nature.
Find them on