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    Job · 19224387

    EIH logo

    Guest Service Supervisor

    EIH · Delhi · onsite · Posted 26d ago

    Undisclosed0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Supervise and coordinate guest service staff to ensure high-quality service delivery.

    • Develop and implement effective guest service strategies to enhance customer satisfaction.

    • Manage and resolve guest complaints professionally and courteously.

    • Collaborate with other departments to ensure seamless guest experiences.

    • Train and mentor guest service staff on product knowledge and service standards.

    • Monitor and analyze guest feedback to identify areas for improvement.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    customer satisfactionservice deliveryGuest serviceteam managementguest complaintsCommunication Skillsoperationsguest feedback

    About EIH

    EIH logo

    EIH

    Hospitality

    8.1k+

    employees

    1949

    77 years old

    Delhi/NCR, New Delhi

    India

    ₹6.3L PA avg

    Avg at EIH

    About

    EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.

    Industries

    HospitalityTravel & Tourism / Hospitality

    Employee ratings

    10 reviews

    3.9/ 5

    Culture

    4.6

    Career growth

    3.0

    Work-life

    3.8

    Employees rate it well for

    Company Culture41Job Security41

    Find them on

    WebsiteAmbitionBox reviews

    Guest Service Supervisor · waiting for your command