Guest Service Supervisor
EIH · Chennai · onsite · Posted 42d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
F&BSUPERVISOR
JOBDESCRIPTION
1. JOBPOSITION F&B Supervisor
2.CATEGORY Supervisor
3. RESPONSIBLE TO F&B Manager.
4.JOB DEFINITION
To organize, supervise and train all service personnel in hisdepartment with a view to providing fast and courteous service to guest.
5. DUTIES ANDRESPONSIBILITIES
To organize train and supervise over therestaurant service team members for the purpose of giving satisfactory service toguests.
To be able to take complete charge in theabsence of the F&B Manager.
To develop restaurant sales throughsetting high standards of service to guests.
To allot duties to subordinate team members.
To acquire through knowledge of Food&Beverage control procedures and implement the same.
To handle guest complaints and ensureguest satisfaction through immediate action.
To inspect table cover layouts andequipment placement and settings before commencement of service.
To inspect all service team members.
To ensure good overall maintenance of therestaurant.
To ensure good grooming and personal hygiene of team members.
To schedule duty shifts for subordinatestaff with the approval of the F&B Manager.
To hold daily team members briefings and counselthem on their deficiencies.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceReceptionguest satisfactionGuest serviceGuest HandlingGuest Relationship ManagementHospitalityhospitality managementBeverageSalesFront OfficeGuest RelationsF#Telephone HandlingHotel ManagementFront Office Management
About EIH
EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
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